Inmood Aucanada

"Nice place for a short stay. The rooms are spotless, comfortable, and very well maintained. The atmosphere is calm, and the staff are friendly and welcoming. However, it’s often the small details that make the difference. During our stay, we noticed some dirty plates in the dining area, dead plants in a few locations, and occasionally overcooked meat. These are relatively minor issues, and addressing them would make an already pleasant experience even better."

"We are currently 3 days into an 8 day stay. So far it’s been mostly a great holiday. A couple of things worth noting - room location is key. We didn’t pay the extra for a beach view and understood the quality of the view was not guaranteed but when we checked into our room and were presented with a ‘view’ of a wall directly in front of our balcony blocking any kind of view of anything we immediately asked for a room change. We said we would be happy to pay for an upgrade if necessary but we really wanted to change rooms. We were told to go back to reception on Saturday when rooms would be available and for €25 a night we would get an upgrade. So this morning we went to reception and were told there was absolutely no rooms available and to come back and try again on Monday. We have absolutely no confidence that a room will be available on Monday and believe they are just fobbing us off. Now, if we’d been told when we checked in this was as good as it gets we would have been able to manage our expectations or push a little harder for a room change as I don’t believe anyone would be happy with this rooms location or view. Unfortunately this has left a bit of a bitter taste which is a shame because the staff have all been so friendly. The food has been great (we are half board) the pool areas not too busy so everything else has been good. I do think if a room has such a non existent / restricted view they should make guests aware in the same way they do at concerts or the theatre. Avoid room 346."

"This was our first experience of an adult only hotel, we travelled with our 16 year old daughter, We had an amazing 10 days! We cannot fault the hotel! The staff were all friendly, cheerful and there to help with whatever we needed, special thanks to Marcos in the restaurant area, very welcoming, attentive and professional. I have read other reviews saying the hotel Is too quiet and location is not great, for us it was perfect!! Incredibly relaxing, which is why we go on holiday, to unwind from our stressful jobs. The hotel is only 1 mile away from Alcudia, we visited frequently, there are lots of shops, bars and restaurants, also a large sandy beach and harbour. The hotel offer a complementary mini bus to Alcudia and back, this goes 4 times a day, however if the times don’t suit you, the public bus stop is almost outside the hotel and offer a very good service to Alcudia and the old town. The hotel is immaculate! The cleaning staff are constantly working, the rooms are clean, comfortable beds, amazing shower!! We were half board, the food was great, lots of choice, freshly cooked, staff very quick to take drink orders, clear plates etc. Yes the food could have been labelled better, however lots of staff to ask if we were not sure what something was! We had a wonderful holiday!!"