La Penita

"Firstly, I must make clear that this was not our first visit to La Penita. We went last October and had a wonderful time, hence the return booking. This year...not so much. We were warned in advance about the building work and truthfully that was not an issue. The workmen were very polite and even helped us carry Mum's suitcase up a couple of steps. A bit of construction noise during the day but easily ignored. What was impossible to ignore was the fact that our room 206 was practically on top of an extremely noisy bar on the promenade. Every night, the level of music was deafening, we could not sit on our balcony and even with the door shut and curtains drawn it was so loud! This went on each night until 1AM. I was travelling with my 80 year old Mum, who hasn't been so well recently and was looking forward to a relaxing break. This was not it. We reported the noise to Reception and asked if our room could be changed. This request fell on stony ground. We were told that the bar was outside their control but the police had been informed. We also spoke to our holiday rep who promised to look into it. Unfortunately, the next evening was extremely rainy so the bar was much quieter so when I was asked if it had been better, I truthfully said yes, so they assumed that it was resolved. The following night it was possibly even worse than previously. On check out, I brought up that it had not been good and was met with a disinterested shrug from the receptionist. (There was another family there also complaining, so I know it wasn't just us affected) It was so disappointing, as everything else about La Penita was lovely! Pool, snack bar, accommodation all fab. Just wish we didn't feel like we had spent each evening as unwilling participants in a disco!"

"Lovely holiday makers, very friendly, good room ground floor by pool but really missed aircon it was very hot without it, good value, clean. Excelllent access to shops, bars, restaurants but we missed a decent beach nearby so will not return."

"Our experience of La Peñita was wonderful. Its location is perfect just off the main strip but still very quiet in the evening time. The atmosphere here is great. The staff are so friendly from the main desk to the bar staff and the lovely cleaning ladies who come in three times a week. Also there are maitance staff on every day. The reception and bar have just been renovated and it really adds to the place. A wonderful big pool complete with baby pool. The rooms are great. Big apartment with small kitchen fridge and microwave. Free WiFi and Flatscreen TV. All and all a wonderful place to spend you holiday in Puerto Del Carmen. We would recommend it to anyone. Graham and Evelyn 🇮🇪"