"We chose this hotel because of the good reviews and it did not disappoint. It is situated at the top of the hill and fine if you’re mobile. It’s a bit of a trek but doable.
On arrival, we were greeted by friendly staff and were offered complimentary drinks. We had a short wait for our room but our luggage was kept securely.
The junior suite room was very spacious with everything you need. I loved having sunbeds on the balcony. I also enjoyed the uk channels on the tv. We had such busy days that it was nice to come back and chill in a comfortable room.
On the first day, we had a complimentary bottle of wine. Each day we were given a bottle of water for the room. Tea and coffee facilities were replenished every day. Beach towels were provided and could be changed at your request. Rooms were cleaned daily. My only issue was not being able to get ready in front of a mirror. There are sockets in the bathroom for straighteners etc but it doesn’t sit well with me using them in there. There’s a big mirror at the end of the room but nothing at the table which would be the perfect spot.
Food in the hotel is amazing and I would recommend being half board. The chicken on the first night was the nicest I’ve had in a long time. My husband said the same about the steak. The service was tricky to understand at first but after a while, we got brave by asking for additional things on the menu. You are given the menu for those who don’t have half board with prices on so we were worried that our meal would come at a price. We realised that we only had drinks to pay for so that was easy. Being waiter service as apposed to a buffet stopped the usual holiday over eating. The themed nights were ok but didn’t feel that special. I did however, enjoy the free sangria on Spanish night. Each morning at breakfast, they ask you to book a time for your evening meal. You don’t just head down at your leisure.
We stayed during a quiet week and we never fought for sunbeds. There was some light entertainment around the pool. Unfortunately, the pool was far too cold and that has been the only downside for me. Other guests were joking about grinning and baring it but I managed 5 minutes and that was it. If it was heated, I’d have been in it the whole time. There are other adults only areas and a children’s pool- Certainly something for everyone.
We made use of the gym facilities. Staff were on hand to help if it was needed. It was cleaned and managed well. It was a basic gym but had a multi gym, treadmill, cross trainer, benches and weights.
The staff work so hard in this hotel and never stop. Everyone is so friendly. They go out of their way to make you feel welcome.
On our last day, we were able to keep our room on free of charge. It’s a shame we couldn’t have it until 5 as we had a late flight but was ok in the end.
I would definitely return here. Room 416 has the sun all day too!"