H10 Suites Lanzarote Gardens

"We went to this hotel from 31/05 until 12/06 as a family of 4. 10 year old and 4 years old. Absolutely lovely experience. Food was amazing, different theme everyday. We went half board. Breakfast had everything you might need, big variety. Dinners were so good, so much variety. The hotel is spotless, constantly being cleaned. The clubs for the kids were amazing 3h in the morning, both mine loved it. The staff were nice, the location superb, walking distance to everything. The rooms were big and had everything you might need. The hotel is definitely a winner for a family with kids. Id 100% recommend this hotel to anyone."

"First impressions hotel is lovely, well kept garden etc , rooms are newly refurbished and decent size with little kitchen area like sink, fridge microwave and utensils. Meal times in the restaurant can get busy with long ques out the door but we managed to avoid . And the food was always lovely for adults and can be slightly repetitive but wasn’t much choice for kids . It was always the same, burgers pasta and sauce or pizza. Snack bar was ok. Kids loved the cheese toasties and chicken fingers , but the bar area is where the problems are. Only 2 people serving drinks and at one point I queued for 25 mins just to get a d rink , and what holds up the ques is not only there not being enough staff but every order they take they input it into the till screen and they they scan ur wrist band. Such a waste of time in my opinion. Then the nighttime entertainment wasn’t always the best and never did I once get a seat for myself or kids , definitely need more seats for people as we had to stand in the door way an then my kids would get fed up as they couldn’t see the show properly. There also isn't an onsite shop but have plenty across the road and the beach is only 2 mins walk across from the hotel. Overall it was an ok stay but I wouldn’t stay here again, if you have kids under the age of 10 then it would suit you great. It very much aimed at the younger family’s."

"Visited with my husband, 4 year old son and 5 month old daughter for a week staying on an all inclusive basis. We requested a ground floor room prior to our visit which were both provided on arrival. (We did have to send numerous emails to this effect as they all went unanswered until I messaged on instagram.) When we checked in we had missed evening meal due to the time and were surprised to discover we werent provided with a cold pack lunch or similar. We were advised to go to the pool bar but no food was available here. The hotel has a great location: walking distance to shops, bars, restaurants, mini golf and aquariam and only a short transfer from the airport. We found the quality of the food very good but on the whole rather repetitive - more so than other all inclusive hotels we've stayed at. The pool bar also serves food made to order as opposed to being left out and replenised as necessary which we thought was a nice touch and usually did for lunch as opposed to the main restaurant. During peak times it can get busy waiting and I think they could benefit from additional staff, same with the bar. The main restaurant advertises themed evenings but I wouldnt neccessarily agree as it would just be one bench with a few food items from said country. It was a shame there was no option/area to eat outdoors for evening meal. Mini disco was great on an evening 8-8.45 and kept my son entertained. Twice a week it takes place outdoors which was lovely and preferred. My son went to the mini club twice which he enjoyed and staff were great with him. Slides in the pool were great, pools rather cold though even in July. Pools open at 10am and are strict on this as on our first day my son went in at half 9 as we didnt realise and was asked to vacate until 10 on the dot. Hotel has a park, football pitch, basketball court, gym, computers available to use, book area, zip line (not in use for the foreseeable) spa and shower room which is locked and pre bookable on day of departure. During the second half of our stay the hotel appeared to be getting a lot busier. We noticed considerable queing at the restaurant for evening meal and limited sun loungers around the pool with the slides (that said reserving loungers before 10am is not permitted and staff will remove towels etc). The staff take a lot of pride in the appearance and we noticed the likes of gardners and painters attending to jobs needing done. We had a great time however would look elsewhere on a future visit to lanzarote. Strongly believe additional staff are needed for summer months."