"Family of 5 and part of a larger group of 16. Kids ages between 10 to 21, 6 parents. We were self catering apartments only. The hotel its self is a little dated but I would describe it as well maintained, clean and tidy considering its age. The grounds are simple to navigate and the overall design is good. We did not use the buffet restaurant at all based on previous reviews but we did eat everyday at the pool snack bar, which to be honest was much better than we were expecting, it was extremely well priced, fresh and the portions were a good size. For €6 you could get scrambled eggs 4 bits of bacon, toast, side salad and a tea or coffee. This was excellent value considering it was fresh and the portion size. The pool bar drinks were also reasonably priced and off a good quality. We spent 7 nights and had breakfast everyday and lunch snacks, drank in the afternoon with friends and the bill was €630, which I believe is fantastic value for money. There are lots of vending machines around the grounds for chocolates, crisps and drinks also, one even had 1.5lt bottles of water. The supermarket was very good, lots drinks and snacks, a fresh bakery and hardware items for beach and pool, again this was well priced. Next door to the supermarket is the gym which was the biggest surprise! The gym was large and had plenty of equipment to cover all exercise needs, free weights, cables, resistance, benches, plates, smith machine...very good considering we have stayed in much higher rated hotels and the gyms and equipment did not come close to what was on offer here. The only downside is...the heat, there is no air conditioning and you will perspire a great deal! My tip is make sure you take a towel to lay on the benches, there is cleaning equipment but it does get slippy! The rooms are large and there is lots of storage but not enough hangers, we had 6. The TV's did not work but we did not come on holiday to watch TV and it it is placed in the lounge area opposed to bedroom. The beds were comfy, 2 pillows each, but no plug sockets near bedside tables for phones, I would bring a multi USB adapter charger as there was only one plug socket in the bedroom. Now you will of probably read that there is no air conditioning in the rooms but there are ceiling fans, I have to say this was the biggest let down in the hotel. The rooms were very warm and it was difficult to sleep, we had the doors open through the night and the mosquito shutters closed, not sure how I would feel if on a ground floor leaving doors open to try and get some air circulating. The bathrooms were large and water pressure in shower was excellent, there are some shower gel and shampoos provided in little plastic bottles but no hand soap which we got from supermarket. In the bathroom is a hairdryer and large mirror but no make up/shaving mirror and the sink vanity is quite deep. In the bedrooms the wardrobes are mirrored to check out your outfit for the night or do your make up. Maid service, they will come and change your bathroom towels but not pool towels. They do a basic service and do not make the beds, we were laying on top of sheets anyway. The kitchen area we did not use, but you have a fridge/freezer, hob, sink and kitchen utensils. Service, upon arrival at reception was friendly, the pool bar was hit and miss sometimes friendly sometimes we felt like an inconvenience, but found if you empathised with the bar staff about how hard they were working they appreciated it and in turn treated you nicer. In general you do not see many hotel colleagues at all and seemed to run on minimal staff, I did not see any management walking the grounds checking on guests or directing the team. In my view the pool bar was understaffed, and one person extra would of made a huge difference to the service and the pressure placed upon the one member serving. Sometimes we would take our used plates up when we were done to make her feel valued and appreciated. Sun beds, we had no issues, they are wooden ones and you add a padded topper to them, these are removed nightly and cleaned. Tips: Gym is a definite plus point and should be featured more, multi USB plug for phone chargers, make up mirror, buy or bring hand soap, pool bar food could not be faulted, supermarket is useful, use the pool bar for food/snacks, ask for additional fans at reception if your room is to warm. External to hotel across the road is a Padel court complex (1 minute) and mini golf (2 minutes) and the waterpark (10 minutes, as entrance is on other side. When walking outside of the hotel you have to watch out for electric scooters, they are everywhere with little or no regard for pedestrians, they are meant to stick to 5mph but 25+ seemed the norm and you don't hear them coming, if with younger kids keep an eye on where they are walking. The main strip is 10 minutes away and will take 30 mins to walk to the end and the marina. Restaurants at the marina end or old town we found to be better quality than the ones at the start of the strip. The bars and restaurants on the sea front did nice drinks but food let them down, more about location we found for these. I hope this helps..."
