Blue Sea Aloe Corralejo

"Very mixed review of this place. It’s very beautiful and it has the potential for it to be so so good but there was a few things we weren’t happy with! We had white ants in our room… on the bed and EVERHWHERE we travelled with a baby and they where in his bottles n stuff so we couldn’t use the kitchen at all. Cups for the all inclusive cost one euro this wasn’t an issue but it meant we had to take all the cups with us all day if we wanted to use the all inclusive. Also when u take cup u give it and they give u new cup. Few times they just refilled the old cup which I thought wasn’t very good. The worst thing about the holiday was the maids, they didn’t change our bed once the full week we had to complain and complain and complain and we were told the maid would come and do beds. Got to 11:30 and no maid had been but then we woke up to a women standing in our room I would say about 12 o’clock at night holding clean sheets! She gave us a freight and woke the kids up, she let herself in with master key which I thought was absolutely ridiculous and frightening for children that where sleeping in the living room where she was standing. They eventually changed our beds on the last day but this was Jst a pain that our beds never got changed full week! They also didn’t take bins out which attracted more ants we ended up putting rubbish outside the door. We had a pram and we contacted reception before and was advised they would try best to accommodate us anyways thy put us on level 1 but the lift didn’t work so we spent the week carrying the pram up and down stairs every time we went for breakfast lunch dinner or to the pool this was a lot especially as reception new we had a baby and pram! Also I am preg so this wasn’t ideal carrying up n down stairs! The food wasn’t good very basic and also the plates were dirty and don’t know how many times we went up and there was no clean cups or plates! The food wasn’t made whick enough to keep up with the amount of people eating and also they left the dining room doors open so there was birds and flies flying around the food and around the seat! The flies were in the food! Very unhygienic! The location was ok but quite bit away frm everything good 20/30 min walk to the shops etc! Also three times we got short changed at the shop at the hotel! I got charged £5 for small bottle water and juice should have only beee £3.50! My family member also gave £20 for an £8 order and got £10 change when asked about this she immediately gave the £2 over which we thought was weird it was like she deliberately kept the extra change! And then when my Neice went they short changed her 80p! This happened regularly so we think it was deliberate so anyone shopping on the onsite shop check prices and check change! The entertaiment was gd but finished at about 10:30/11 each night ! Then the maids would clean but all u could hear is the chairs been scraped across the floor and the noise was a lot of ur room was up above it! There was no games for the kids during the day which was weird for an all inclusive hotel . We have stayed in many blue seas and this was by far the most disappointing I wouldn’t return!"

"Sadly was a bit disappointing. The pools were extremely cold so we didn’t use them and this was talked about by all the family’s and couples that were staying at the hotel. The food was a bit hot and miss, they would run out of things on the Buffett and sometimes it would be replaced but other times it wouldn’t be - mainly the case for desserts. The ice cream machine is not good good quality ice cream. It doesn’t replicate a proper mr whippy style and my kids who aren’t fussy did attempt to eat it but wasn’t a favourite so that was disappointing for them. It’s not all negative as the pool area was lovely, no rowdy noise as it was mainly families with kids aged 1-10 yrs old so felt family orientated. I think as always with these places that the staff were amazing, friendly and attentive but the management and owners of the hotel higher up let the place down by not investing to upgrade the showers, food budget and to buy a proper ice cream machine, redo the toilets that are poolside- you can’t go in barefoot as there is water all over the floors at all times and looks very dated. The water pressure in the shower in our room was awful but to be honest we got what we paid for £300 pp all inclusive was a good cheap get away in February. I would have been very disappointed if I had paid more or if this was our main summer holiday. I think the owners of the hotel need to invest more to support the staff that were on the ground and doing an amazing job with what they had. The spa and pizza restaurant were closed for our entire holiday and the snack bar was not very good with very small choice of cheese sandwich’s or cheap sausage hot dogs"

"I was genuinely concerned after reading some of these reviews that we'd made a huge mistake booking this hotel. Cockroaches and bedbugs?! Our concerns were laid to rest somewhat upon arrival to a clean, beautifully-scented reception. The reception team were brisk in getting us sorted, although the 'quiet' room away from the entertainment I'd requested due to my child's disability was anything but. I'd actually requested a ground floor room upon booking with our travel agent. We were allocated room 302, on the second floor, directly above the entertainment. Every night from 8.30.until 10.30 and sometimes 11pm, loud music pumped through the room. It would probably have been great if we liked the entertainment as the singers sounded amazing. I did not complain to hotel staff as due to my child's disability it would have been even more stressful to move him, plus the room was actually very nice. Super clean (smell of cleaning materials on entering the room and the room was cleaned very well every 2 days), lots of space for bags and huge wardrobe, firm and supportive beds with nice bedding and lovely pillows. The bed underneath the sofa you just pull up onto it's legs and it's very long and also comfortable. Slightly tired looking bath but shower had great pressure, the water was lovely and there was plenty of toilet paper issued. The spa, mini club and Italian restaurant were all closed during our visit due to staff shortages. The kids pool with snakes and cabana was closed for renovation for the first few days of our visit but then reopened and my son was very happy playing there. The pools are NOT heated and were genuinely bone-chilling, which is probably lovely in the summer...but not in February. The grounds were meticulously cleaned every morning, I saw the pools being monitored a lot and the staff clearly work very hard but unfortunately it's spoiled by the behaviour of some (British) guests, leaving bags full of dirty nappies, empty yoghurt cartons all over the place and cigarette butts by their sun loungers, which were majority 'reserved' by breakfast. Yuck. Luckily we were successful finding a spot to sit most of the time and it didn't feel crowded at all. The all inclusive food offer was....ok. Lots of choice every mealtime but similar offering every day. My son is a selective eater due to his disability but found the chips, burgers, freshly cooked pancakes and the very good fresh bread to his liking. I liked the big selection of fresh salads, meats and cheeses and the fruits, yogurts and grains offered for breakfast was really good. Desserts were mostly gelatin based and typical AI fare. The coffee machines were good, juices were unfortunately syrup concentrates. The staff decorated the hall for valentine's day and there were special dishes which was very cute! The bars offered lots of choice with AI drinks, brand name soft drinks, sugar free slushies for the kids and a cocktail of the day. Using the plastic ecocups was easy, it must save the hotel so much work collecting dirty glasses and the planet too. The hotel is situated on the very edge of Correlejo nearest the dunes national park, which meant beautiful nighttime skies and absolute silence after the entertainment had stopped which was very restful. 7 minutes walk to La Tunera park which has a range of facilities for children and adults (park, gym, botanical gardens, a reading room, skatepark, etc!), 12 minutes walk to El Campanario which is a really nice, less tatty-tourist, more local shopping and dining centre including a bell tower to climb and get lovely views. The Hiperdino there is also MUCH less expensive than the Express branches in the town centre. About 25 minutes to the touristy strip. 35 minutes to the harbour side. Taxis are plentiful, extremely regulated, super clean and inexpensive. We had no problem finding a rank when our legs tired out. In conclusion I liked the hotel and the facilities, I didn't like the location of our room but the room itself was great, I wouldn't stay again just because I dont think all-inclusive is for us."