Chatur Costa Caleta

"Hotel average, After 5 days, the main swimming pool was closed, drained and the lining ripped out .Noise and dust for the next 2/3 days . SMALL POOL ADJACENT WAS NON ENTITY BECAUSE OF THE NOISE AND DUST. ROOFTOP POOL WAS TOTALLY INADEQUATE FOR THE GUESTS (AND THE LIFT TO IT BROKE DOWN) The Hotel and the tour operator(TUI) obviously knew of the repair schedule but chose to put people into the hotel rooms. (Is this misselling) Probable reason -Tui pay for rooms preseason., Hotel will lose money if they say building work will be in progress ( no one will book the hotel) TOUR OPERATOR MAKES GUESTS AN OFFER OF COMPENSATION.(JUST ENOUGH TO STOP THE GUESTS GOING TO ABTA OR SUCH LIKE) ABTA charge non refundable £150 to fight the case. SO ONCE AGAIN BIG BUSINESS TAKES ON SMALL PUNTER AND STEAMROLLERS THEM. WOULDN'T RECOMMEND THIS HOTEL OR TUI AT ALL DUE TO THEIR UNDERHANDED WAY OF DEALING WITH JOE PUBLIC. Especially when they know they have ruined your holiday"

"Just returned home from a weeks stay at this hotel and overall it was a pleasant stay! My first point would be to anyone going is to remember this is a 3 star well priced all inclusive, don’t expect 5 star treatment. The biggest selling point for this hotel is its location, it’s in the heart of Caleta De Fuste close to bats, shops and the beach. Additionally it’s only a short drive from the airport. The main pools look nice but are mostly shadey, if you are going as just adults the roof terrace is an absolute saviour! It’s quiet, nice sea views and a heated pool. The one down side to the terrace is they have put the old sunbeds up there that are only available in a lying down position. Additionally there are two daybeds but good luck getting anywhere near those! The drinks options on the terrace are just beer and fizzy drinks, you need to go down to the main pool for wines, spirits and even water. The rooms are nice but a little dated, you have all you need though. Our room (3010) had a great balcony with sea views which was a real treat! You do have to pay extra if you want a fridge, safe or tv remote (you can operate the tele with the buttons on it though). Remember to keep your key card away from your phone, ours stopped working on several occasions. The food is a mixed bag really, it was mostly fine and had different offerings each day however we did have a vegan in our party and it was really hard. Basically salad, chips and bread so not the place for you if you have dietary requirements. The drinks were also ok, good mixture of soft drinks, spirits were always strong and there is Prosecco on the all inclusive which was great! Most of the staff were friendly and they all worked hard. The entertainment however was poor, the entertainment staff worked hard during the day but the evening shows were not great. We had karaoke, bingo and a really poor quiz night. There were a couple of outside acts there were good including a music group and some circus type show. There are a couple of great local show bars though if you do fancy going out called Legends and Back to the 80’s. Overall we did enjoy our stay and we would return but we also understand you get what you pay for. 🙂"

"Just back from 6 nights all inclusive with my wife. Food was standard for hotel buffet, regularly refreshed and warm. Various meats, veg, salad and fruit. Plenty of sunbeds, assume that they have had new ones recently as in good condition and adjustable. Rooftop pool was relaxing and plenty of space to sunbathe with sofas in shade to escapethe sun if required, main pool was shady at times."