Puente Real

"Well what’s good about this hotel…not a lot We were there for 11 nights and boy I wish it was less Food…not that good they can cook pork and chicken but certainly not beef a beautiful piece of roast beef totally overcooked most plates I seen it was left total waste, lack of hot veg ,salads were ok but same everyday.Breakfast bacon could have used it to sole my shoes Rooms … dated we were in main hotel above back door and were woken up most mornings with the bin lorry etc Clipshears were fallen out of the bathroom ceiling 2 landed on my hair ,we had them in the kettle and packets of tablets we were 8th floor we bought fly spray and sprayed the lot. The bath towels you can spit peas through Tv only news channel in English I know we were on holiday but some nights we went back to room to relax and another station would have been nice The bar.. tokens are used (we are not kids ) if you don’t have your plastic beaker or token no drink and the staff are quite firm about it ,it costs 1euro per token so hold on to your beaker they are making a mint out of that I think especially if you have kids and they leave them lying around Usually only one staff member on and the queues are frustrating Entertainment is dire they try hard but it’s awful again with loads of people in to watch one barmaid on and she was about in tears one night by the size of the queue poor girl Not much to do in town either at night we never found a bar with anything on and it’s quite a walk to the shops The staff are quite arrogant we found and not friendly some were out and out bloody rude This hotel seems to put saving money rather than guest comfort The pool area has a fly problem loads of them it maybe due to the field behind that they put horses in and the poo attracts them Lifts are a joke one is weight restrictions and how do you tell someone they can’t come in as it won’t budge with their weight! In all honesty one of the worst hotels we have been in and we travel a lot and not one I would recommend to anyone"

"My family has enjoyed the trip and people who said that the hotel is bad are lying, it's the best thing that has happened the entertainment is also amazing especially when you have kids. Recommend it 100%."

"The Hotel is amazing and so are the workers, they give off the amazing energy and amazing with the kids. They have an amazing entertainment here."