Exe Malaga Museos

"Would highly recommend this hotel . Excellent staff , excellent location, could not fault anything about the hotel . Stayed in room 407 and stepped out the door right into the rooftop pool . Breakfast was lovely bedroom was spacious and clean, in fact the hotel was spotless. The staff were extremely friendly and professional, The location of the hotel is perfect . The only gripe we had is the rooftop pool is closed from 8pm until 11am"

"Arrived to elevator not working, so had to drag heavy suitcase up 3 flights of stairs with arthriticankles (has failed twice since). Air conditioning not working either so slept in a sauna! Still not working in morning so went out. Came back and all fixed. Except not in my room. Was told it was my fault for touching the control panel. Paid a lot of money so complained - I was told to go to another hotel! VERY small room: can barely squeeze past end of bed to get to the other side where the mirror is. NO wardrobe or cupboards for clothes! A rail hanging over the fridge only. Pluses: a fridge, although completely full of stuff they want you to drink at hotel price (like everywhere these days to be fair - the Americans' influence ). No coffee machine though. Location is excellent. Breakfast is excellent. Staff varied: some friendly, some rude, one at front desk just ignored me completely when I asked for help. Heard many complaints about noise, which I guess is for rooms at front. Mine was at the back and I never heard a thing. Pool is a plunge pool on the roof, not a swimming pool but that's fine: what do you expect for middle of old town Malaga. Clean. New stuff in rooms. Overall, just way over priced for a very average hotel who use clever camera angles to make everything look bigger (doesn't everyone these days?) If it was a budget hotel I would have been happy, notwithstanding the elevator and air-conditioning issues, which must happen all the time but they keep quiet about it (and have not offered any kind of refund or apolgy)."

"Just back from an amazing 4 night stay in this hotel. Location, room, breakfast all really good but what made the stay exceptional was the staff, every single member of staff was pleasant and so so helpful, taking time to help us with all the queries we put to them. We will be back very soon I hope."