NH Collection Barcelona Gran Hotel Calderon

"The hotel was overall average, but it was definitely not a 5 star value. Please believe the other reviews that state that it's not a 5 star value. When we arrived, we were told our luggage would be brought to our room. We waited for 15 minutes, went back to the lobby, and our luggage was just sitting there unattended. Every time we opened the closet doors, it would hit the smoke alarm on the room, lifting the entire ceiling tile. The garbage can was completely broken. The electrical plug completely fell off the wall, exposing wires right beside the bathroom sink - this was never fixed. The pillows were stained yellow. The service at the restaurant and rooftop bar was hit and miss - it seemed like some workers were very annoyed that we had the audacity to order a drink. The pool was lovely, but covered in rust. The location is great. The room with the terrace is small, but the terrace was lovely. The bathroom is open concept. The toilet and shower is closed off just by frosted glass and it's right beside the front door, so you cannot answer the door if someone is using the washroom."

"Great location, walkable to many tourist spots, great shopping & dining options right outside, transport options inclu the airport bus, the service was pretty good, rooms clean and reasonably modern. Only downer was the pool is very small and has overcrowded and the water seemed a bit murky and uninviting so we skipped that even tho we would have loved a swim (in clearer water) to cool off. "

"Location was fantastic. The staff were so helpful and friendly. Only minor downside was the pool area was very busy and couldn’t get a lounger. Also one of the bathrooms in our rooms had a fantastic shower and the other room had a bath which was in need of upgrade. "