Porto Mare

"This was our 11. stay in Madeira. We have been in different hotels. This hotel was the best. Why? Location, restaurants in the hotel area. Our money stayed in the safe because every where you just gave your roomnumber. Even in Il Basilico. Easy life! Breakfast exellent. The rooms were nice and the beds were exellent, best in Funchalhotels I guess. The staff was very friendly and helpfull. Decided allready on new stay at this hotell, where we meft our hearths. Thank you Porto Mare staff!!!!"

"This is a very comfortable hotel with beautiful gardens and with sea view. Lots of restaurants within easy walking. This is the first time in Madeira we experienced sickness, but not the hotel’s fault as we noticed so many guests not using the hand sanitizers on entering restaurant. The hotel then did put up a notice reminding guests to use them and at the buffet reduced the serving spoons for individual spoons being available to the guests. I think we should all play a part in reducing the spread of sickness."

"Everyone got ill in the group , despite being in separate rooms. Speaking to the hotel after the holiday. The staff knew about the issue, but did not tell us or look to manage the contamination infact, it could be argued they just made it worse. No cleaning of public areas, lifts tables etc. No common sense or hygiene protocols applied. 5 bouts of sickness in one group of five, whilst away there, including the elderly and toddlers, and the pleasure of coming home from holiday ill. The facilities are good, but don't recommend as the management are incompetent and just allowed sickness bugs to pass around guests. Spending many thousands of pounds, to spend the holiday dealing with sickness and then the return home sick , all while management were aware there was an issue is a disgrace."