Vila Gale Praia

"We have just returned from a weeks stay. We really enjoyed the hotel. On arrival we were greeted at the kerb by Ricardo on reception, he made us feel very welcome with complimentary tea and ice cold towels.The hotel is very clean and quiet, wonderful pool and sunbeds with cabanas as well. We were on half board and we did find the food in the restaurant was not quite to our taste and at times it was difficult to know what to choose. We would have preferred something with fresh salads and vegetables to accompany the meat or fish. Breakfast however was good with a really good selection and a wonderful egg station freshly prepared. The hot selection of food was sometimes not hot enough although there was a hotplate. The rooms were comfortable and the air conditioning excellent. Nice sea view and wonderful sunset from our balcony. We will return."

"What a beautiful hotel,i was greeted by friendly staff. Immaculate throughout,my room was beautiful and spacious with Aircon and a Balcony beautiful décor. There is a pool which is immaculate.The food was lovely and had an a la carte menu which had a great choice of local and British food and had a Italian restaurant a 1 minute walk from the hotel I could use as part of the package. The beach is a five minute walk from the hotel,and upon my leaving after a wonderful stay I was given a lunch box for my journey home as I was leaving missing my breakfast. I would highly recommend staying here at fantastic value for money.I will definitely be visiting here again. Thank you to all the staff for a wonderful stay."

"Hotel is small and very quiet. We had a pool side room on the first floor which was great because the pool access was easy. Our room was spacious. Not much room to hang your clothes or store them. We asked for a kettle and got it. We only drank coffee, but for some reason, we got extra amount of tea bags. We also had a welcoming bottle of local wine, but since we do not drink alcohol, I asked the reception to collect it and bring some non-alkohol drink instead. It was promised, but never delivered. Also we had a tea light candle in the room, lovely, but since we don’t smoke, we could not light it. I did mention this to a staff member, and we were promised to give a lighter, but it never appeared. We were on a half board and really enjoyed the Massa Fina Italian restaurant! Also breakfast was delish! Dinner at the main restaurant was inconsistent: some dishes were very good but some disappointing. The location of the hotel is lovely if you want to stay close to the beaches and a bit farther away from the hustle and bustle of Albufeira city (7 km away). Our check out was the something which unfortunately ruins the stay. The day before our departure we asked if it is necessary to order a taxi beforehand and we were told not to, since it arrives in 5-10 minutes and costs 60 euros. When we checked out, there was a very rude person who told us that we should have booked the transportation a day ahead. This person started to push for the answer: who told you this etc and told us that it would take 30-40 minutes to get this ride. It was very uncomfortable. I asked to order a regular taxi which this person said to be very very expensive (emphasizing the costliness). We got the taxi and it actually cost 56 euros. What made me feel worse was to see how this person handled the customers after us. They were given smiles and thank yous and such a kind service. The other personnel however were super nice, even though we did not always got what was promised to us."