"Upgraded *from Monica Isabelle Beach Club.
*This review was in March ( out of season)*
We requested an upgrade from the above hotel to the 4*Forte do Vale in Albufeira.
Whilst this hotel was an improvement on the last one, it was not, in our opinion, 4*
- Location:✅
Good, 10 minute walk to the beach
Local shops next door and a train service available for a trip around the area, should you require it.
Quiet area if that’s your preference
- Atmosphere: 🥴
Out of season ( March) so very quiet with hardly anything to do or any facilities available. This hotel also does not supply snacks with the AI package which is very unusual and inconvenient.
We missed breakfast one morning and weren’t going out as the weather was poor so there was nothing on offer to eat( we were AI) and the only hot drinks available were from a machine in a cake shop facility which wasn’t open due to early season.
This is not a 4* experience.
Very quiet hotel.
Rooms 😐
- The studio room was a good size
- Fully equipped kitchen area
- Bathroom standard
- Bedroom standard, good storage space
- Lounge a good size.
- Dining table, 2 sitting chairs, balcony door
- bed settee which has seen better days and needs replacing. Not very comfortable.
- Rooms are very dated and need upgrading and modernising.
- Again, not 4* facilities
Furnishings are drab and require an upgrade
- It was cold in March and no form of heating in the room. Air con unit not functioning properly for any warm air option.
Value for money🤷♀️
- We paid to upgrade from our original hotel so can’t really comment on the cost and value for money.
- I don’t think we’d pay full price to stay here again, reason being it doesn’t feel like a 4*
Cleanliness ✅
- The hotel itself is very clean
- All public areas are kept clean
- Poolside was clean and well kept
- The issue we had was when the cleaners came in to clean the room, the bath and sink were never cleaned and glasses and bowls were left uncleaned in the kitchen.
- Again, not 4* service
- The towels were changed as standard
- Loo rolls replenished as standard
Noise levels 😐
- Constant noise from dogs barking at a property facing the hotel.
- Complained to management who said they were unable to do anything. We were given the option. Of moving rooms but we’d already unpacked and packed 3 times so opted to put up with it.
-Hotel faces a road but the noise level is minimum.
Service ✅
- Good
-Staff helpful & informative
Amenities 😕
- WiFi very poor, especially in the restaurant area. Needs upgrading
- Poor ( during low season)
- Games room ( pool table in poor condition, basketball machine not working, neither was the punch bag machine)
- Only bar open during our stay was outside at the pool side. Too cold most days to sit outside and enjoy a drink.
- Main bar inside only open from 6pm-11pm
Food 😐
- The restaurant at this hotel is very small
- Sister hotel has a much larger restaurant
- You can use the sister hotel facilities should you wish but have to wait for a shuttle car service to take you there. Most guests would prefer a better service for food and drink in the actual hotel they’re staying in.
- Standard of AI food offered was ok.
-Food was fairly varied and hot , although toward the end of our stay we noticed the standards slipping down a bit.
- There are no snacks included in the AI package for this hotel. 😕
Overall, a better upgrade from our original hotel. Would we stay here again? Probably no, given the review I’ve written and the issues that arose.
This is not 4* more like a top end 3*
This review was submitted during low season so maybe the hotel has a different feel and more to offer during peak season. Currently, not up to 4* standard."