Bilderberg Garden Hotel

"Definitely not a 5 stars!!!!!! I would not stay here again. I paid for an upgraded family room with a sofa and double bed but was given an outdated twin room with an interconnecting door instead. The family room should have included slippers and a minibar, but the twin room had no slippers, and the fridge was empty and completely iced over - clearly not maintained. This was our first time in Amsterdam and a birthday trip (which the hotel was aware of), but the experience was ruined. The family room costs about €50 more per night, yet when I raised the issue, I only received a generic apology and no refund for being downgraded. Very disappointing and poor service."

"This place was kind of a dump. Filthy carpets and my room looked as if it hadn’t been cleaned at all. When I checked in, my room it smelled like a locker room and there was rotten food in the fridge. I was booked for four nights could only bear one night before canceling my reservation and they only refunded me $300 out of $900 I paid. Terrible experience"

"We stayed in a deluxe double room, for 3 nights. The hotel looks lovely, and the room was clean and comfortable. The staff were helpful all weekend, from checking in past midnight to the free luggage storage after checkout on the last day. There was some confusion over when the kitchen was open/food was available to order, and the breakfast is a little overpriced. Our room was clean on arrival, but housekeeping during the stay was minimal. Not too far from the city, which was good too."