Palais Moulay Said & Spa

"Was the best experience ever, thanks"

"We were 4x women staying in two rooms one standard and one superior. We enjoyed our stay and would say that overall the hotel is a good budget break. Here are our comments below on our stay/experience. PROS * Great location right in the Medina * Quiet even though you are central * Clean and good service from staff * Good selection at breakfast * We felt safe there was security at the front entrance CONS * Rooms are very dark even with lights on. Our superior room didn't even really have a window! The website photos are misleading * The hotel has been recently renovated however it is pot luck whether you get an updated bathroom. I think they are still in the process of updating all bathrooms we unfortunately did not although they do have nice toiletries. * Wifi was not the best and dropped of a few times * There was no hairdryer in the room and when we asked for one at reception we were told they were all out being used. I asked if we could get one but we never did."

"Booked this hotel through booking.com for 4 nights at the end of February, they removed them from their site for various reasons. The hotel charged my credit card for the 4 rooms we have booked at full price in December. I have asked for a refund because I am very suspicious of their fraudulent activity on my card and would not trust them with further payments being taken, my view is they are desperate for guests and money"