Hotel Rivoli

"We were there for four nights. The experience can be summed up by one experience - instant coffee at breakfast! The buffet breakfast was the worse of any we had in travels in Italy. Service was cold at the front desk. Pillows were terrible and bed uncomfortable. Definitely over priced."

"every single topic comes up five stars. we landed here by luck as 4 very tired travelers and found the perfect spot for grandma, mom and 2 kids under 9. heavenly food, a small pool for the afternoon break, cocktail hour and a quiet courtyard for dinner. location - perfect. I just can say enough great about every single moment of our trip here. If you are in Florence and want a great hotel in a great location, this is it."

"This hotel is very picturesque. Unfortunately my watch and other valuables disappeared during my stay from my room. I reported it to the hotel and left my contact but there has been no follow up for the hotel.."