Royal Suite Trinità Dei Monti

"The Place Is located in the most iconic place in Rome. Strategically in the Central Business District. Sorroundend by nice restaurants and beautiful sceneries. The rooms were very clean . We stayed in room 525 & 527. 5 nights .The lady Arianna was just exceptional. She kept the place sparkling clean and not forgetting that she got us a lifetime chance to attend the pope's mass in the first line through her friends . Judith is wonderful. She makes a whole difference. She makes that hotel feel home than a hotel. We stayed across Italy for 3 months but we didn't encounter any receptionist like her . Sadly when we left she wasn't there . if she get to read this, we would like her to know that she is special. She treated all clients well and every time she was out of her shift you could definitely feel the difference. It's a beautiful place. We hope to return someday . Our daughter and her husband will be visiting in two weeks we hope they get the same experience."

"The location is exceptional. Just next to the Spanish steps . Though the rooms are very small they're well kept , we were a family of 3 , two rooms with spanish steps view and one to the spanish street. very clean with great view to the Spanish steps. The staff were ok , the black lady was exceptional, so kind with a genuine smile. Very professional, helpful and patient . We had a wonderful stay ."

"We were returning guests and the attitude at the reception was far than welcoming. We felt we were going to boarding school with all there rules and regulations.they gave us…. With the heat of July in Rome they did not even offer water in the room. They don’t allow you to bring food or drinks in the room and they gave us a suite with a kitchenette all for show and hardly any bathroom space. Real poor design. The elevator that finally gets you to the entrance smells of sewerage and humidity…..intoxicating. Kindness and hospitality make a big difference . It’s a shame because they have a unique historical location."