"Our daughter was visiting Italy and became very ill prior to her return to the States. She was hospitalized at Policlinico Umberto in Rome. This hotel is about a 5 minute walk to that hospital. I can’t speak highly enough about the hotel staff. When I made the reservations, we were dealing with a very ill daughter in a country where we did not speak the language. As I was hurriedly making flight arrangements as well as hotel arrangements, I mistakenly reserved the room starting a day too early. When we arrived in Rome and explained the mistake I made, they had NO PROBLEM changing the reservation to reflect the days we were actually there. I thought that was very kind and understanding. As our daughter’s condition continued to evolve, it required us to keep extending our stay. Each time we extended, the front desk was pleasant and understanding, They even informed us to get a medical certificate stating our daughter was in the hospital because doing so would exempt us from paying the city taxes (I guess because we were not tourists). We just feel they are wonderful people who cared about our stay.
Now about the hotel: it is, as I stated earlier, very close to the hospital. It is also about seven tenths of a mile from the Roma Termini train station. We took the train from the airport to Roma Termini and then walked to the hotel. The room we were assigned had a king bed which was comfortable for us both. There is no microwave in the room and the shower is quite small. Neither me nor my wife are big people so it wasn’t a problem but I could see some major dilemmas if you are a large person.
Our air conditioning went out one night and once we reported it to the front desk the next morning, they had a maintenance man there to fix it within minutes. You can’t ask for more than that.
A highlight for me is the breakfast Globus Hotel serves. I saw the pictures of what breakfast looked like but, honestly, didn’t believe that’s what I would find. Well, their breakfasts are wonderful! The people working the breakfast area are equally as nice and pleasant as the front desk. Food is varied and tasty.
We ate at the upstairs restaurant one evening but that didn’t live up to the expectations we had after experiencing the rest of the hotel.
There are TONS of restaurants, large and small, within easy walking distance.
So, after a 10 day stay tending to our daughter, I would not hesitate coming back to this hotel. God bless them all for the kindness and understanding they showed us during a difficult time."