Borgobianco Resort & Spa Polignano – MGallery

"This was our first stay in Puglia, here for seven nights in a junior suite king and we were pleased. Prior to arrival and then once here the entire front desk staff was very helpful. We enjoyed our daily conversations about the area-mostly in English. Twice daily housekeeping was outstanding! The White restaurant staff was also friendly and helpful at breakfast, dinner and for cocktails. We enjoyed the Masseria in the beautiful countryside and after returning from tours relaxed in the pool. Loved being surrounded by watermelons, olives, grapes, and potatoes. Polignano a Mare was nearby for dinners too. Would highly recommend."

"Wow this hotel is fantastic if you are looking for a laid-back calm atmosphere We stayed here as a family for in total 9 nights in summer 2026 and genuinely can't praise it enough. It is 5* but not in the way some 5* stars are - the service is absolutely top notch but in a relaxed and friendly way rather than more formal 'in your face' kind of hyper-attention that you often see. This makes for an intensely relaxing experience Reception - the staff were extremely welcoming always cheerful when you passed through whilst also being super efficient, helpful and knowledgeable Restaurant and breakfast - again the staff were extremely efficient and friendly - whilst attentive they weren't constantly interrupting to check everything was ok - but if you needed anything they responded immediately - this contributed to the breakfast experience being a calm and relaxing start to the day Pool and gardens - immaculately maintained - the pool water is crystal clear and no debris. There is a perfect balance of sunbeds to guests ratio - we were there at high hotel occupancy and always managed to secure enough beds poolside. The attendant again was present when you needed anything and was able to second guess your requirements without being intrusive. The pool area was beautifully relaxed and contributed immensely to us unwinding at record speed. Rooms - the rooms are tastefully decorated and the staff are always helpful and the cleanliness was perfect We very rarely would return to a venue - but if we ever fancied a break with a rapid relaxation then we would not hesitate to return I would be happy to recommend this for families (albeit probably best with school age+ children) or couples - a truly excellent gem of a find!!!"

"The hotel staff were generally friendly and attentive although some seemed inexperienced. My main issue was noise. At the pool a large group with screaming noisy kids were allowed to completely dominate the place. I also object to iPads with no headphones at dinner. I was just there post a big family holiday for a rest so I did not find it as relaxing and peaceful as I had hoped. The staff I spoke too about it all agreed with about the noisy kids issue. It’s marketed as a rather chilled, soothing place which it could be but not if they allow toddlers and families shouting to each other all day long."