The Nicolaus Hotel Bari

"It was disappointing this time; I had come in the past, but this time I found "damp" sheets that seemed unchanged, the bathroom dirty.. etc.. both in the room I took and in another room of a colleague of mine.. on another floor.. I won't say anything else.. A luxury hotel with these absurd anomalies.. it wasn't like this at all before! Regarding the rest, everything is top-notch, fantastic breakfast!"

"Unfortunately, our stay at the Nicolaus hotel was very disappointing. I understand that there were some conferences/events taking place during our stay, but it should not have impacted our stay. We stay had to pay a premium to stay at the hotel and it was not reflected in the service/accommodations. 1) No Valet available at arrival 2) No one to help with bags 3) Room was not available at 4pm 4) No shower cap or amenities available in the room 5) Loud Music playing late in the evening from event on rooftop. I called the front desk to complain. Front desk credit us for parking/restaurant). 6) No directory or way to contact the front desk. I had to use my mobile phone to use an outside line to contact the front desk/reception."

"My son's 18th birthday party organized together with the SUPER EVENT MANAGER VIVIANA DE MATTEIS ALWAYS COURTEOUS KIND AND AVAILABLE FROM THE FIRST MEETING UNTIL THE LAST TO BE REWARDED WELL DONE VIVIANA"