Neo Hotel

"Neo Hotel is located away from Milan city centre, but if you’re like us and don’t mind using public transport. The front office staff were welcoming, friendly and very informative, which made our arrival pleasant. The hotel is generally well-maintained, although you can see some wear and tear on the furnitures and common areas. The common areas seemed to be quite busy with guests, especially in the evenings, although we didn’t really get the chance to use them. We were assigned a spacious room just behind the restaurant on the ground floor, with a connecting door to another room. The bed was large, with enough of comfortable pillows. The mattress was a little on the firmer side, but it was perfectly fine for our taste. Both the toilet and shower area were spacious, and the water pressure was good, with a good supply of hot and cold water. However, one small issue was that water seeped out of the shower area because the glass door didn’t seal properly, leaving the bathroom floor wet. Our room was cleaned daily throughout our stay. The room had tea and coffee-making facilities, although only tea bags were provided, and there were no complimentary bottled water or coffee supplies in our room. We brought our own coffee, so this wasn’t a problem for us. If you need drinking water, I would recommend buying it from the nearby grocery store rather than paying the higher price for the bottled water provided by the hotel. We didn’t opt for breakfast as we were out exploring all day. The hotel has its own restaurant and lounge bar, but there are also cafés and restaurants just a few minutes’ walk around the corner. One of the things we appreciated was the convenience of having a bus stop and grocery store just a few minutes walk from the hotel. The bus takes around four to five stops to reach the metro station, making it manageable to travel into Milan City Centre and explore the city. Just remember to factor in the extra travel time when planning your daily itinerary. Overall, we would recommend Neo Hotel if you prefer a quieter place to stay away from the busy city centre and don’t mind taking the bus and metro to get around. It offers spacious rooms, comfortable bedding, helpful staff and convenient access to basic amenities. Apart from a few minor maintenance issues, we had a pleasant stay and found it a good base for exploring Milan without staying right in the middle of the city."

"4 star summed up perfect- Great hotel but has a few small issues. First of the pros- WiFi in the hotel was great, staff are amazing speaking different languages perfectly. Staff were some of the most helpful I have met, and the bartender the evening we went to the lobby bar was 10/10- doing everything and more for us. Rooms were good, they were clean, aircon was good, had most usual amenities that most hotels have. Only issues are as others mention, the shower leaks onto the floor almost all the time as there is no physical door or curtain, And also some of the areas around the shower and floor/wall joints were going off coloured and could probably do with some fresh silicon/ sealant around the room. However everything else was great, tea was provided, and there is a charged mini bar if wanted."

"Comfort and hospitality, cleanliness and kindness; adequate level of dining. Convenient parking and road access. The Japanese-style bathroom is incomprehensible and impractical; in fact, it never "started." Recommended, even though the terrifying ethnic-style music selection in the lobby lounge area was hard to stomach."