Mandarin Oriental Milan

"We had tickets for the opera "Nabucco" at La Scala in Milan and our choice of hotel fell on the Mandarin Oriental! The GPS lost its orientation at some point, but with luck, we found the side street into the hotel's courtyard. Warm welcome, the hallways to the rooms were kept in a very dark tone. The room was tastefully and beautifully furnished, and we hurried to see a bit more of Milan. The covered iconic shopping arcade, the cathedral, the many shops, as well as the delicatessen "Peck". An Eldorado for lovers of Italian food. We had reserved a table for dinner at the hotel and I must say we were very impressed by the quality. The service was very attentive and competent. For an appetizer, a pasta creation, secondo branzino and filet mignon, dessert tiramisu and fresh berries. We used the second day for a "stroll over the Piazza" and shopping, before the opera was on the agenda in the evening. Great performance with Anna Netrebko in the lead role. The hotel is located almost just 100 meters next to La Scala, which was a plus point. All in all, a very nice two-day stay in a truly recommendable establishment!"

"Wonderful place, fantastic spritz! Some excellent appetizers, but a bit too few. The gardens are fabulous"

"Mandarin Oriental Milan is a Diamond in the brand! We had a 5+ experience beginning upon arrival. At check-in we received a hot towel, a coconut lemonade drink, and the warmest welcome we ever received. We are loyal Mandarin Oriental members and were very thrilled to receive an upgrade to a Mandarin room which was large, beautiful, and had every luxury anyone would need for a wonderful stay. We were treated to unlimited waters, ice, wonderful toiletries and I am getting a Smeg kettle for my birthday which we loved using for tea while we were there! The service at this hotel was unmatched by everyone we encountered. The doormen, concierge, front desk, breakfast staff and housekeeping were phenomenal! No request was too much and was met with a smile and a true willingness to help that was never forced or too much. We were having the best stay because of this service at every level, and then the true measure of this came on the morning of our final day. We were dismayed to get a text that our flight home was outright canceled. We went down to the check-in desk and were met by Costanza L. who we have to mention because she is the best of the best! Not only did she get right on the phone to make sure we could remain in our current room for another night, but she also sent up the kindest note and a beautiful gift to let us know she understood the stress of the disruption in travel! Costanza went above and beyond to turn the day around for us to enjoy one more day at this wonderful hotel and in the city of Milan! We would recommend this hotel to anyone lucky enough to stay here and hope we can return to it again as well! A big thank you to the entire staff and the management who cultivates this level of service. Bravo!!"