Sorriso Thermae Resort & Spa

"This is the fourth time I have gone to this property in the five years I have been returning to Ischia. Overall it is a good hotel; I noticed that some renovations have been done, but there is still work to be done. Thermal pools are open even at night but always overcrowded during the day. The staff is generally helpful and nice but, I am sorry to say, the dining has changed a lot. Two years ago, the last time I was there, I ate really well, but this year the cuisine has significantly worsened, although the breakfast is still of a good standard and very varied. Furthermore, what I think is basically missing is the presence of vegetables at the buffet or at least as a choice on the daily menu. For the rest, it is located in an enviable position. P.S. The prices for the stay are quite high."

"Recommended. I have practically been going to the Sorriso for a lifetime, excellent breakfast, clean rooms, courtesy, in short, a vacation to recommend"

"We stayed here for our honeymoon and wouldn’t recommend it again. The staff and front desk manager did not even say congratulations to us upon arrival, had nothing special for us in the room and were not especially accommodating. We could have stayed anywhere else to have a special experience and should have!! The afternoon bartenders were rude, even though we came in happy, friendly and speaking Italian as best we could. It was nice to have shuttle to the beach and town, The pool was nice at midnight when no one else was in it. Otherwise, guests camp out in the lounge chairs even though the hotel says they will ensure this doesn’t happen. The room with balcony and sea view was very small, The photos are shot at a particular angle to look very spacious but there is hardly any room to walk around the bed and the patio door opens right into the side of the bed, you need to climb over the bed to get from the patio to the bedroom if the door is open. The spa sunscreen is very good, though 28€. Pool bar menu was very good. Room was clean, quiet and got dark enough for sound sleep."