Esperos Palace Resort

"It was interesting to find poor review of room number 5 from a guest who has stayed in August 2023. I can report that the room has not gotten any better over time. Mattresses have gotten covers over them so you can’t see the stains. Bathroom is in really bad condition and covered in stains. It smells really bad when used and wet. Shower does not work properly and we had to call handyman to come over. Room is nothing like in Tjäreborg page pictures or how it was described. When I complained about having unrenovated room, I was told they do not have renovated rooms, our room is just different style. For some reason there are no pictures of this style anywhere on hotel webpage or elsewhere. I was also told that we have requested rooms next to the rest of the party and the other room was ”upgarded” to fulfill this request. We have never made such a request and no one asked about this when we arrived. They propably get information from travel agency about people who are travelling togerther in case one booking has several rooms. I would have never chosen poor room over being close to my mother. I’m over 40 years old so I can manage own my own. The ”upgaded” room is also old fashioned but propobly slightly bigger than standard double room. Room cleaning is ok and food is in general good. Staff could be nicer but same people are working all day so maybe they are tired. It is raining heavily now and building is leaking everywhere."

"We had a wonderful stay! The hotel has everything you need for a relaxing yet active holiday. The rooms were comfortable and well maintained, the cleanliness throughout the hotel was excellent, and the food in the restaurant was very good. We really enjoyed our stay and would happily return!"

"An average 4-star hotel, nothing exceptional. The rooms are decent and the housekeeping is good. The food is below average and could definitely be improved. It’s also disappointing that you have to pay for water at dinner when dinner is included, especially since water is free at breakfast. The beach is lovely, and it’s a great place to relax and swim in the sea. The service is good, and the staff are friendly and helpful. Check-out is at 11:00 AM, but since we weren’t leaving until the evening, we were allowed to use the showers in the spa after spending the day at the beach. This was convenient, although the showers could use better cleaning, as there was some mould between the tiles, and the water was cold. Overall, a pleasant stay with friendly staff and good service, although the hotel itself is fairly standard for its rating."