Grand Resort Lagonissi

"I was visiting on a business trip and had some free time, so I approached the Guest Relations department to inquire about booking some activities — specifically a boat excursion. The first staff member I interacted with, a woman with red hair, seemed confused and unprepared to assist. The interaction quickly became uncomfortable, as she not only failed to provide the information I needed but also raised her voice and made it seem as though the confusion was my fault. Hoping for a better experience, I returned a few days later to speak with the department manager — I believe her name was Kelly or Gelly. Unfortunately, the interaction was again disappointing. She came across as passive-aggressive, unwelcoming, and lacking basic courtesy. As a guest at a property that’s part of The Leading Hotels of the World, I expect a higher standard of professionalism and hospitality. Unfortunately, the Guest Relations department left a very poor impression this time and had a negative impact on my overall experience."

"Had a wonderful time. 5 stars resort. Staff were amazing. I recommend it for family getaway to bond with the kids. We’re planning on going back in 2026."

"I spent 2 nights at Grand Hotel Lagonissi on a business trip and I would give it not 10 out of 10 but 11 out of 10 . An amazing property with excellent food and plenty of restaurants within the complex. I literally could not stop eating. Kohylia Japanese Restaurant was one of the best experiences in my life. I booked a Sunset Villa with a private pool room and I literally did not want to leave the hotel. I also visited the other room types , every single one is spacious with beautiful views. This is truly a proper 5-star luxury hotel. Athens city centre is about 1 hour by car. The beach is super clean and quiet. The staff are constantly available for any assistance you could imagine. I really enjoyed my stay and I’m already looking forward to going back. Truly recommend it to everyone, couples, families, adults only, business occasions."