"We flew home from this hotel just last night, after spending 10 nights here for 6.5K.
2 adults and 4 children we had no choice but to book 2 rooms, luckily we managed to book 1 room with a private pool & the other without. 1 adult with 2 children in both rooms.
We arrived at the hotel around 12am ish. The hotel had left leftover food from dinner for us to eat, we where extremely grateful as we was very hungry and unaware of food times for surrounding restaurants and the last thing we wanted to do was leave the hotel after traveling with 4 children aged 7-15.
We had booked superior rooms, 1 with a private pool. There was nothing superior about the room if I'm honest. They where both extremely small, the room with the pool was smaller, the shower door was right next to the hotel door, and it opened outwards, tiny bathroom that remained soaked if someone had a shower. There was only the bathroom mirror in the room without the pool, no where to hang towels to dry (both rooms on ground floor). Every single morning we where waken with the cleaners walking and shouting up and down the hallways, using their cleaning trolleys so if your looking forward to a lay in, ground floor isn't a great place to be!
The food was ok, breakfast consisted of multiple choices of fruits, yoghurts, cereals, pastry's and some cooked food.
We found the Lunch options and dinner options very repetitive, so much so we were sick of eating chips and pizza. We had to eat out a few times to try and look forward to some food.
Poolside food was chips (yummy ones) pizza, hotdogs, burgers, gyros, chicken nuggets and fish fingers. your typical all inclusive poolside snacks and it done the job! Hot food was kept warm and cold food was kept cold, all kept fresh away from flys and bugs ect.
The cocktails and mocktails were really good, and was always served with a smile from the lovely staff. Soft drinks on tap (Pepsi, 7up, lemon, orange and water ect). (Strawberry coconut cocktail was my personal favourite).
I simply can not write this review without mentioning Rico the entertainer, he is genuinely a pure happy soul. Having had conversations with him about his life and watching him bring everyone together for games during the day and entertainment in the evening, he really did make the day/evenings so enjoyable!! My children will certainly miss him and aqua gym!!
I must mention fiyena (I hope I have spelt that correct) the lifeguard. She is outstanding, she is firm but very fair. She will ensure every child is safe but she will also make sure every single person around the pool is having fun and enjoying themselves, she really is a star who pitches in with cleaning plates and rubbish as well as helping children with their goggles and inflateables.
What I will say is the first day we got there the floor was so slippy it had adults and children falling over, a major accident waiting to happen. I believe she made the hotel provide some safety mats to help, especially down slippery slopes and around the slids! It is very wise if you are not in the pool or on a sun lounger WEAR FOOTWEAR!!
Ultimately we wouldn't come back to the hotel, and trust me we are a very fair family. We read reviews upon reviews before booking and arriving. Slightly disappointed with the hotel itself but as far as the staff go they were awesome, that's receptionists, poolside bar cook, bar staff, lifeguards and entertainers.
Greek nights on Thursday evenings... make sure you stay for the full performance.. amazing! x"
