Summer Village of Hippokrates

"Premium Deluxe with private garden and whirlpool? Promised much, delivered little – never 4 stars! Travel period: October 23–30, 2026 | Couple's vacation | Premium Deluxe double room with private garden and whirlpool | All-inclusive We deliberately booked a Premium Deluxe double room with a private garden and whirlpool at the Summer Village of Hippocrates on Kos. What sounds like an upscale, relaxing vacation unfortunately turned out to be a major disappointment. Our conclusion in advance: In our view, this hotel in no way meets a 4-star standard. We consider two to a maximum of three stars to be more realistic. Reception – the first impression Disillusionment sets in right at check-in. The reception essentially consists of two simple desks with trays. There is little sign of an attractively designed reception area, as we would expect in a 4-star hotel. Hotel boutique – flea market atmosphere in the middle of the lobby! The so-called "boutique" located on the side of the hotel lobby also does not fit the expected ambiance of a 4-star hotel for us. Instead of an attractively designed sales area, there are numerous mobile clothing racks with clothes hanging close together, as well as several sales tables with jewelry and accessories. The whole thing is more reminiscent of a better-equipped flea market stall than a stylish hotel boutique. It is particularly unfortunate that the lobby itself is bright, spacious, and modern in design. However, the improvised-looking product display significantly detracts from the overall impression. Especially in the entrance area of a 4-star hotel, we would have expected a significantly more attractive design. Premium Deluxe Room – where is the premium here? The room looks fresh and modern. However, in practical use, it quickly becomes apparent that more value was obviously placed on the look than on the functionality. A wardrobe? None! Instead, there is an open clothes rail and a single drawer. Storage options for two people and a week of vacation are barely available. The bathroom consists of a large walk-in shower and a toilet. The sink, on the other hand, is located directly next to the bed in the sleeping area. Anyone who wants a little privacy during their daily personal care is out of luck here. The large sliding glass door to the terrace only has an opaque blackout curtain. There are no sheer curtains or translucent privacy screens. Either everyone can look into the room, or you sit in the dark during the day and have to turn on the light. Private garden and whirlpool – the biggest disappointment! Now for the actual reason for our booking. The tour operator schauinsland-reisen explicitly advertises the room category with a “small private garden with a private whirlpool.” What we found, however, is an openly visible terrace with a whirlpool and an adjacent large green area. From the terrace, you look directly over the large green area (private garden?) at the parking lot, the hotel tavern, and the public road. And of course, the view works the other way around too! Anyone walking by, parking there, or sitting in the tavern can look onto the terrace and into the whirlpool unhindered. It gets especially nice in the evening: The parking lot lighting illuminates the hot tub as well. Warm greetings from the hot tub to all parking lot visitors, tavern guests, and passersby! In addition, the hotel grounds are openly accessible from all sides. The terrace is also not clearly demarcated, so theoretically anyone can get directly to the hot tub. A private retreat looks different to us. Regarding our complaint, schauinsland-reisen explained that "private" merely meant exclusive use and not automatically visual privacy. That may be one possible interpretation. However, our idea of a terrace and private garden explicitly advertised as private was completely different. Main restaurant – cafeteria character instead of 4-star ambiance The main restaurant is more reminiscent of a simple cafeteria. The decor is plain and not very inviting. Drinks in the restaurant are available exclusively from self-service machines or dispensing systems. The buffet selection was limited even at the beginning of our stay. Breakfast was almost the same every day; hot dishes were sometimes only lukewarm. We particularly noticed negatively that various dishes looked like frozen meals. The closer the winter break got, the less there was! That was the second big disappointment, besides the supposedly private garden. During our stay, the food selection was further restricted day by day. The restrictions then added up daily. What disappeared one day was not simply offered again the next. Upon inquiry, the reception confirmed to us that the reduction in the offering was related to the upcoming seasonal hotel closure. Excuse me, but did the guests of the last vacation week perhaps pay less? In any case, we paid the full travel price and therefore expect the booked services until the very last day of our vacation. By the way, we were not alone with this criticism. In personal conversations, several other guests reported to us that they had also officially complained about the reduced catering. All-inclusive – with a very limited selection Anyone expecting a large selection of drinks or special extras with the term all-inclusive should take a very close look at the service description beforehand. Cocktails, for example, are not explicitly part of the described offering. Also, the two water bottles in the room are, according to the service description, only provided upon arrival. These restrictions are indeed described, but for us, together with the food, they do not fit the hoped-for upscale vacation experience. Evening entertainment – none! According to the official hotel description, an entertainment program is supposed to take place two evenings per week. During our entire stay, we did not notice anything of the sort. A corresponding program did not take place, as far as we could tell. What was positive Despite all the criticism, we would like to explicitly highlight two things: The hotel grounds are well-maintained overall, and the staff was friendly and eager to help. We do not blame the employees. After all, they are not responsible for the hotel description, the room amenities, or the increasing reduction in the food selection. Our conclusion – paid premium, got disappointment! We consciously chose a higher-quality room category and paid accordingly for it. We received a room without a closet, a sink next to the bed, hardly any storage space, a lack of privacy screen, a fully visible whirlpool, and an unpartitioned terrace. Added to that were a cafeteria-like restaurant, increasingly limited catering, partially lukewarm or qualitatively disappointing food, and other hotel services that were canceled or not provided. We already reported our complaints in writing to the tour operator during our stay and additionally had them documented by the local tour guide. We find the advertising of a "private garden" to be extremely misleading given the actual circumstances. We would definitely not book this hotel again under these circumstances. Our recommendation: Anyone who wants to book this hotel should definitely check the room description, the actual location of the terrace, and the scope of the all-inclusive services carefully. Four stars on paper do not by any means make a 4-star experience. And a whirlpool advertised as private should, in our view, offer more than a publicly visible bathtub with a view of the parking lot!"

"The Summer Village of Hippokrates is a very well-maintained, clean, and beautifully landscaped complex of a pleasant size. The atmosphere is quiet and relaxed, so you can get some good rest. Room My Premium Deluxe room with sharing pool was large, stylishly furnished, and well-equipped. A refrigerator, safe, Nespresso machine, electric kettle, a comfortable bed, and a spacious shower were provided. You can reach the pool directly via the terrace. The two comfortable sun loungers with an umbrella are permanently assigned to the room, although this does leave you a bit on display. A proper wardrobe is missing; there is only an open solution. The cleaning was always good, and the cleaning staff was very friendly and helpful. Service Upon my arrival, I was informed that the hotel was overbooked and my booked room would not be available until the next day. Although I had paid the full price, I was accommodated for the first night in a significantly smaller room with a cramped bathroom and fewer amenities without prior notice. The move the next day went smoothly and was already done by 12 p.m. As compensation, two cocktails were initially offered. Upon my request, a late check-out was finally approved, which provided a satisfactory solution for me. Nevertheless, I would have wished for early notification and a more accommodating approach from the beginning. Location and surroundings The hotel is located a bit off the beaten path and is therefore pleasantly quiet. It is about a ten-minute walk to the beach. The transfer from the airport to the hotel takes about 15 minutes. A rental car is recommended for excursions on Kos. A bus stop is also located nearby. Gastronomy Breakfast and dinner were good. In the morning, there was a decent selection of hot and cold dishes. The selection of cold cuts and cheese could be a bit larger, but the pancakes tasted pleasantly homemade. Once, butter and margarine were missing. In the evening, there were various Greek dishes, meat, fish, and salads. The food tasted good and the selection was sufficient. The beer tasted good, the soft drinks were sometimes very sweet and not well-known brands. The atmosphere was pleasantly casual; shorts were not a problem at dinner. With the all-inclusive offer, I would have liked a bit more comfort. Upon arrival, only two small bottles of water were provided in the room. Daily refills or water stations for filling your own bottles would make sense, especially since you have to get every drink yourself at the bar. That's why I sometimes bought drinks at the mini-market across the street. Pool The sharing pool right by the terrace is a nice highlight. There were also enough lounge chairs available at the communal pool. However, a fee of 2 euros is charged for changing pool towels."

"We are here for the 3rd time now. We felt at home from day 1 and therefore decided, after the 1st great vacation here, to keep coming back. The staff is consistently very loving and helpful from start to finish. Super clean hotel grounds. From the room to the restaurant and bar. Service is a TOP priority here. Nevertheless, there are many people who cannot handle such loving hospitality and still walk around here with a long face and cannot even manage a nice Kalimera to the staff. And they are still greeted kindly the next day. I don't find that fair, and that is also no reason for a bad review. Work on yourselves, people. I can only give a big thumbs up and know that I will spend my vacation at Summer Village again in 27. With loving greetings Melanie and Catja"