"Please note:- before booking this hotel, please don't take any of the positive reviews into consideration written before October 2026.
The hotel changed hands in October and bears no resemblance whatsoever to its past glory!
We stayed in early June and arrived to be greeted by an empty reception desk, absolutely no one (staff) were around. If it had no been for a fellow guest phoning "the manager" ???? We would probably still be there.
About 5 minutes later a woman arrived, no apologies, just asking for our passports, before going into the back room to have a very loud and animated conversation, leaving us, mouths open, for at least another 15 - 2O minutes, without explanation. When she returned, she told us our room number and that the key would be in the door, it wasn't, so we simply helped ourselves to it from the desk which was again deserted.
We rarely saw anyone anywhere near the desk after that!
There are no keys to the safe in the wardrobe, so we kept our valuables in a locked suitcase.
Breakfast was basic and limited in supply. We stuck to bread, cheese and other baked. Items, not wishing to risk any of the cooked items as they looked totally unappetising and goodness only knows when they were cooked. Fruit was limited and not very fresh looking, Greek yogurt runny. All served in a very dated variety of receptacles. Think Faulty Towers then multiply it. They were no staff in attendance over breakfast to help with lack of food items or their replenishment.
There is a "bar' of types outside, although we saw it open once.
Ice cream fridge and bottle fridges were empty and unplugged.
It would appear like us, other guests deserted the hotel during the day and evenings, as the grounds and communal areas were always empty. It was, for us, a base to sleep in the end as it offered nothing else. It was lifeless and soulless, not even a little background music to help lift the mood. Guests were an inconvenience to the manager, who we were told did everything, except the cleaning?????
The hotel decor is dated, tatty and again depressing.
The saving grace ......??? The two cleaners who were wonderful. They kept our, past it's sell by date room, spotless, with clean towels whenwver needed. They worked tirelessly, unlike the manager. Apart from them we never saw any other staff.
It was by far the strangest hotel we have ever stayed at and not exactly cheap! I think TUI should seriously revise using them in the future. Beware."