Novotel Paris la Defense

"The Hotel is very close (less than 5 minutes walk) to La Defense-Esplanade metro station, which is 20 minutes away (by Metro) from Arc de Triomphe, so you can easily go to the city center and come back more than once during your stay. The hotel has a small gym, the receptionist are ok even if one or two of them were happy to leave English speaking guests to their colleagues. Cleaning staff was also kind even if had to call 3 times in 4 days because some of the towels were missing after the room was cleaned. There was not much space for 2 parents and 2 kids in the room, for short stays it is still ok but if we had to stay a couple of days more, that would have been a problem. During our stay we had a problem with the WC, which was solved properly and quickly enough by the staff. I think all rooms or almost all of them have a nice view on the Seine river and the Eiffel Tower. I cannot comment on breakfast because we did not use it. Note on Novotel in France: in other countries you may expect from a 4 stars hotel a Minibar and Shower caps available, for some reason Novotel hotels in France don't have Minibar in the rooms, and shower caps are not in the rooms and are not even available at the reception. Also, the WC is often by itself in small room within your hotel room, and it is not where the bathtub and the sink are. Overall you may feel that the level of the hotel is not a full 4 stars, but if you take into account that you are in Paris at a Metro station 20 minutes from the city center you get a lot for the price. I would be happy to book this hotel again in the future."

"We were lucky if we could get a seat at breakfast and not have to share the table with complete strangers. In addition on many occasions the food would run out and the waiters were too rude to talk to and had to argue with them to convince them to replenish the buffet. On top of that the management refused to change the time slot allocated for breakfast, quoting “organizational issues”, despite the fact that for health reasons I requested to be allowed to change breakfast time at an earlier slot. So I would certainly avoid staying here ever again."

"They do not encourage English speaking tourists...especially the GREEM restaurant and the breakfast team. Very rude"