Elysees Union

"I was really impressed with this Hotel. The location was excellent and so close to the metro. There were supermarkets nearby, lots of restaurants and shops. It is in walking distance to the Eiffel Tower and the Champs-Élysées. The staff were helpful. The room was clean. The view of the Eiffel Tower from the room was fantastic. The breakfast in the morning was good. I would highly recommend."

"Stayed here 21/08 to 25/08 - room 119 Very basic and dated Booked a twin room and were given a double. Really annoys me this as if we had wanted a double room we would have booked one View of the courtyard so a bit meh Air conditioning worked but makes a right noise Toilet and the sink and shower room are separate so if you want the toilet but someone is in the shower you have a wait so you can go to the toilet then wash your hands Beds are quite hard and have a mattress topper that doesn’t fit the whole bed Bottles in mini bar €6.50 each, supermarket just 5 minute walk away had the same bottles for €3.50 Breakfast is not worth the money. We had an early morning out to Disney on the 24.05 so thought for ease we would book breakfast. Not even ready and set up for opening time. Eggs cold when they came out and coffee machine isn’t even like warm. Appreciate a continental breakfast is limited by at €14.50 per person it’s a bit of a joke. Location wise it’s walkable to all tourist attractions Would I personally stay here again, it would be a no for me"

"BE WARNED WE WERE ROBBED IN HOTEL ELYSEES UNION OF ALL OUR CASH 1024096332 Hotel Elysees Union Paris BE WARNED WE WERE ROBBED IN HOTEL ELYSEES UNION OF ALL OUR CASH 1023058866 BE WARNED WE WERE ROBBED IN OUR HOTEL ROOM OF ALL OUR CASH. On our last night staying at the Hotel Elysees Union in April 2025 we were robbed of all our cash from our locked luggage in our hotel room. The room safe was not bolted down instead sitting in the wardrobe and you could pick it up and walk out the door with it. This should has sent alarm bells ringing. So we kept our cash in a locked side bag inside our locked luggage and then stacked 4 large suitcases one on top of the other in our room for the 5 nights we stayed at HEU. On our last day we asked front desk to book a cab for us the following morning to the train station at 6am. That night, our last night, we returned to our room 11pm and went to pull out cash to put in our wallet and all our cash was missing. In this bag was cash and our passports only. USD, Euros, Pounds & Aussie Dollars all stolen but passports remained. Shocked and distraught that all our money had been stolen i immediately went down to the front desk to report the crime. The night managers reaction said enough. "I'm the only one working I can't leave my desk". He didn't seem shocked, concerned no reaction what so ever. I couldn't stress enough how urgent the matter was, i asked him to call the owner, the police someone something needed to be done. He made a few calls nothing came of it. I asked him who had access to our room. He advised every staff member in the hotel could access our room. He could do nothing we should report the robbery to the police and the hotel basically washed their hands of us. He yelled at me when i become understandably distressed and upset. Called me rude. What a wonderful way to be treated when we were robbed in their hotel. Not him or management reached out to check if we had money to pay for the cab, no offer for assistance of any kind not even a cup of coffee. The management let us leave the following morning with no acknowledgement that in their hotel $5,000 Euro equivalent was stolen from our luggage. This was my 8th trip to Paris. I will never return. We went on a family holiday to Europe with money to spend. I have no reason to make this up. To make matters worse when I continued to pursue the hotel once I had returned home they sent their LAWYERS AFTER ME!!!! Threaten me with legal action if i did not remove my online reviews. All the comments i left on their social media pages they deleted. What a disgraceful way to treat paying customers in their hotel. Once our trip came to an end and they knew full well our plans and what time we were departing, they waited until our last night to rob us. The owner of this hotel should be concerned someone in their hotel is stealing from their guests. I would warn everyone DO NOT STAY HERE OR RISK GETTING ROBBED. Will never return to Paris where tourists are treated with no respect or regard!"