Serenity Sky Arc Resort

"Wow! What an absolutely incredible holiday we have just had at this hotel. From the minute we stepped into the hotel, it was amazing. The lobby area is stunning and we were just as impressed when we were shown to our room. Everything was spotlessly clean and beautiful to look at. The bed was huge and so comfy. The staff at this hotel are the best we have ever come across. Every single one of them were so polite, friendly and couldn’t do enough to make sure your stay was perfect. We loved them all. The food in the main restaurant was great, so much choice each night and it was always fresh and hot. We always say that we will never go back to the same hotel but I am absolutely taking that back and we will be returning here next year. I can’t wait!"

"Had the most amazing week in Serenity Sky Arc. We had a swim up room and from start to finish everything was spot on. Adam was our cleaner and looked after us restocking our mini fridge daily. Food again was good. Plenty of choice and never went without, something for everyone’s taste. Ahmed in the restaurant looked after us, bringing us drinks to the table and removing the plates when we had finishes. Dont set me of with the deserts, sure i put a few stone on while there pmsl. Went to the a la carte once. We chose the Italian and again, food and service was 5*. No sun bed wars too with staff bringing our drinks to us. We are booking again for Feb 2027 but just me and the wife this time. Please please please… give this hotel a try, you wont be disappointed."

"We stayed at Serenity Sahl Hasheesh to celebrate our first wedding anniversary, and what an absolutely fantastic experience it was. From the beautiful surroundings to the incredible staff, this really was a holiday to remember, and we wouldn’t hesitate to return. The room We stayed in a Club room, which was excellent. The view was amazing, the room was spacious and comfortable, and having a hot tub in the bathroom and a massive TV was a lovely bonus! Housekeeping was very good throughout our stay. Although we enjoyed the Club room, I wouldn’t say upgrading is essential to have a fantastic experience at this hotel. Food and restaurants The main buffet restaurant was good, with a decent selection of food, but the real highlights were the à la carte restaurants. We initially had some difficulty securing our reservations, but eventually managed to book all three of our included visits. The Oriental and Italian restaurants were absolutely outstanding. Genuinely, some of the best meals we’ve ever had! The quality of the food was fantastic, and both experiences were real highlights of our holiday. Pools, beach and entertainment The pools and surrounding areas were excellent, and the beach was equally impressive. If you’re visiting, snorkelling is an absolute must! There’s so much to enjoy right on the resort’s doorstep that you really don’t need to leave the hotel for anything. The entertainment and animation team were brilliant too. Always friendly, welcoming and creating a great atmosphere around the resort. Ferrari and Brogan would check in with us at least once a day! The staff – what really makes this hotel special As wonderful as the hotel and facilities are, it’s the people who make Serenity truly exceptional. First, a special thank you to Miriam, who was incredibly helpful during our stay. Her assistance was really appreciated. We also want to give a big shout-out to Abd and Mohammed at the pool bar. Both work incredibly hard and do a fantastic job looking after guests. But the biggest recognition of all has to go to Mino at the pool bar. What an absolutely incredible human being. Mino is genuinely one of the kindest, most genuine people we’ve ever had the pleasure of meeting. He always had a smile on his face, and his positivity was infectious. What really stood out was how he looked after my wife when she was feeling unwell. He went out of his way to make her special teas to help her feel better, showing a level of genuine care and kindness that went far beyond what we’d ever expect. His dedication to his job is second to none, but it’s his personality and the way he genuinely cares about people that make him so special. He didn’t just serve us drinks; he made us feel like friends, and he played a massive part in making our holiday so memorable. Mino was without question the MVP of our entire trip! I sincerely hope the hotel management recognise what an absolute asset they have in him. People like Mino are the reason guests return to a hotel, and he’s certainly one of the biggest reasons we’ll be coming back. Overall We couldn’t have asked for a better place to celebrate our first wedding anniversary. The hotel made the occasion feel special, the facilities were excellent, the food in the speciality restaurants was unforgettable, and the staff were simply outstanding. If you’re considering Serenity Sahl Hasheesh, we’d wholeheartedly recommend it. You really don’t need to leave the resort to have an incredible holiday. We will absolutely be returning, and one of the biggest reasons for that is the wonderful people who work there. Thank you to everyone at Serenity for making our anniversary holiday so memorable!"