Serenity Alma Heights (ehemals Serenity Fun City Resort)

"Amazing holiday once again, everything about this hotel is just outstanding from the rooms,food,staff, fair ground and waterpark. Amazing animation team especially Adela and mustafa very lovely people. Booking again for the 3rd time next year."

"We had a wonderful stay at Serenity Alma Heights Hotel in Makadi Bay. There are a lot of attractions for children, making it a perfect destination for families. The waterpark and lunapark are great fun for both smaller and older kids. The hotel offers a convenient shuttle bus to the beach every 30 minutes, where we enjoyed beautiful, clean water. It’s also a great spot for snorkeling and diving. The animation team was fantastic – always energetic and engaging. In the evenings, there were shows and plenty of entertainment for everyone. The food was very good with lots of variety, and the rooms were modern, clean, and comfortable. The staff were also very friendly and welcoming throughout our stay. The only downside was that the water in the swimming pools and aquapark was quite cold. Overall, it was a fantastic experience – we would definitely recommend this hotel and would love to come back again!"

"We really enjoyed this hotel- where to start... Positives first- Its very big, the service is very good, the food has a huge choice especially the chocolate cake section (probably about 10 different cakes and loads of them) on top of different options, I think the biggest choice of food in all the hotels I have been too, the games room (VR room) the kids really enjoyed, The sports/business bar is handy to watch football, the Italian restaurant was really good, the entertainment team are enthusiastic from about 10am onwards by the pool, Pools are great (kids likes the heated one more, I liked the quieter cold pool), the fun fair is really good and something to do in the evening after dinner, the splash park is very good- the service by this splash park from the guy helping with sun beds and drinks etc was very good indeed! The room was very spacious!! Shuttle bus to the beach 5mins outside the reception well worth it- take sea socks for the beach (we saw star fish and rays) jump off the end of the pier to see hundreds of beautiful fish in the coral- we did this everyday:) The negatives- we asked for an alarm call 4am which happened 4.20am (luckily our phones alarms woke us already), lunches for take out day trips are not good, the beds are huge but hard and the pillows not great. No baths at this hotel only showers, but were good still. we got ill the last 2 days with stomach pains and bad tummys which lasted 2-3 weeks. They let sellers sell to people by the pool- this is very annoying. The shops have no prices so you have to haggle for everything even at the hotel. The entertainment in the evening is very poor and can be improved. No football pitch here. There is probably loads more I can write that I have forgotten, I think this is a amazing hotel that can still improve in some area's- a solid 4/5 (very good value for what you get) Thanks for a memorable holiday!"