Pharaoh Azur Beach Resort

"We stayed here with other family members. We were put in a one bed bungalow and it wasnt great- mould in bathroom, faulty electrics and an awful bed aswell as dirty sheets. The door was intermittent and when we went to reception a few times about it not opening they were rude and never apologised. We were moved to another room which was a pool view and it wasnt great lovely,the reception manager was very helpful. Wouldn’t recommend this hotel to anyone else. We were told we weren’t aloud cows milk for our child as we were returning VIP customers, which is ridiculous as when spoke to manager this wasn’t the case and even got it delivered to our room. No ice cream daily which is a massive want for kids on holiday!! You can have frozen type yogurt between 3:30-5pm on the beach or ice cream on a couple nights if on dessert menu. We couldn’t believe this for an all inclusive hotel. The food was poor& very repetitive. The fizzy drinks are mostly served out of bottles so not very fizzy. Italian was nice food. Entertainment was good some nights and awful some nights, for example radiant nights show was not family friendly at all! It was 4 attractive woman from the audience up on stage sexy dancing on the staff, one woman even took her knickers off! Outside of the opposite is some shops and pharmacy they are very full on trying to get you in their shops. Other then this you cant walk to anywhere and will need tours/taxis. The taxi man in reception was very rude and tried to charge us much more than the uber app! The overall feel was run down and needed work doing."

"Twelve great days...we really enjoyed this holiday, the hotel is clean, large room and very friendly staff, willing to go the extra mile and acomodate guests' requirements. The food is very tasty, and even if the variety is not as large as other hotels we visited, it's still enough for anyone, even picky eaters. The entertainment is very good, well organised. Even for Halloween they put on fantastic decoration, totally unexpected. Very pleasant shows every night, so enjoyable."

"Nice Hotel with good food, special mention to Mr Fattah Hafiez who despite having to work so hard in the restaurant ,always had time to smile and be jolly and help people as much as he could Rahaman at pool bar and Mohammad at beach bar friendly and hard working too Al la carte restaurants found to be excellent, again never crowded Gardens beautiful and large pool which was never crowded Hygiene seem to be of paramount importance ( impressive)"