Bel Air Azur Resort

"Good resort and hamo is a very friendly guy."

"The internet was terrible, but everything else was great."

"Chose this hotel as reading reviews we thought we could use the facilities of the sister hotel like many other hotel chains but certainly not the case and after visiting this hotel recently it is apparent that many reviews that we read are based on the sister hotel especially the facilities that the sister hotel has and this one doesn’t - this hotel our honest review - Staff are friendly mostly and try to assist - The rooms and resort are clean but very tired I mean who wants a 4 star with rust n mould in bathroom - beds are small doubles so not great for couples ! Food - breakfast and lunch buffet style inside only one restaurant! Snack bars at the marina - very popular area which was used by both hotels but after 6pm you have to pay for your drinks at the marina bar and no food - there was another bar by the pool - billiard area bar was never attended -other than that pool bar - one long area - evening meal outside by the pool one end until 9.45 then inside the one restaurant but it was just the food moved from outside in - Evening entertainment was karaoke occasional show by the pool until 10pm then the only bar is in the lobby reception area no music it was like a waiting room - honestly couldn’t sit through it any one night - we paid to go to restaurant at the sister hotel neither were busy . One is camel steak the other a Thai , as a family we all became unwell despite not having ice in drinks - avoiding salad -etc Room cleanliness was ok but not everyday - I had to ask for towels and even when the room was cleaned the drinks were left and also 2 plates of fruit which after 3/4 days started rotting so I had to put it on the corridor as cleaner didn’t remove it - we did have a thunderstorm and rain and an elderly couple had water coming through the ceiling I felt really sorry for them it was there last night but staff were attending to help as I said the staff are generally helpful and kind . There are 3 storeys who Ty the reception on the second floor - had to drag suitcases to shower room as not one close to reception on day of departure- towel hut man get s my 10/10 on the whole not the best experience and we have travelled to Hurghada many times. This hotel certainly won’t be one I’ll revisit"