Hotel Tour Khalef

"Lovely room but on ceiling light in junior suite thick dust light shade thick dust my daughter has very but allergy to dust . I did ask staff at reception if someone could clean I explained why yes we send someone up one day later my daughter eyes and face had swallon up so I got a chair and cleaned it my self it was black. Tipping can be a pain . When I have been anywhere I tip staff as I going here if u don't tip staff straight away they don't come back so we did tip straight away and he still did come back so just easier to get my own drinks. Quite pool area needs work we reported one of the big seats broken we were told it fine I do it tomorrow by pool maintenance man no still broken . Lady in toilet cleaning it pool area asking for money. Snack bar food bad and not alot there . Breakfast bad . Dinner Lovely had a waiter every evening brilliant. Alot of staff are good at there job and are lovely. The animation team are so friendly my daughter is autistic so finds it had to join in with anything and make eye contact they were brilliant every day they encouraged her to join in she loved it it like see a different child x"

"Ahmed is very helpful and surprised us with a birthday decoration! Love the stay here for the first time the room view from 708 is amazing too!"

"Our stay at the Jaz Tour Khalef has been wonderful. The staff especially Kareem at the poolside bar, Kareema in the dining hall, Imed who works in the dining area, Farooq who is the life guard on poolside have all gone over and beyond in their hospitality and care. I had a serious injury during my stay and they all showed me great empathy and kindness, ensuring I was comfortable all around the hotel. I cannot be more grateful to them. The bar staff in the hotel lobby were very friendly too. I also need to mention the Animation team who brought a smile to everyone in such a fun and interactive way. What hard working young people. A great team of staff. Thank you."