The Editory Boulevard Aliados Hotel

"We loved this hotel. Small enough to feel special but large enough to have all the amenities you need. The staff were great, decor was great. We had a room facing the street, which is recommended. Location was ideal. There was a metro station directly out front if you were inclined to use it, although we just walked everywhere. Great little hotel in Porto close to all the things you'd be exploring on foot."

"We spent a wonderful four nights at this fabulous five star boutique hotel. We were welcomed with a pasteis de nata and an introduction to the hotel on the day we arrived. The room service was excellent and the tea making service was good. The room had a huge television to enjoy. The shower was great too with wonderful fluffy towels to use. Breakfast was great with champagne and port available as well as freshly baked pastries. The eggs and bacon were divine and so was the fresh fruit selection. We had an executive lunch on our last day where Chef Thalis and Franco and the team provided us with a gourmet soup starter, hake and sweet potato purée finished with a fruit salad. We could watch the meal being prepared which was also a treat. Our wonderful waitress - Margarida was delightful and looked after us in the mornings and explained the intricacies of the menu. We would highly recommend recommend a stay in this delightful hotel. The hotel was central to all the sights so easy to explore and next door to the metro."

"Good location. Great ambience. My stay was enjoyable until the check-out process. If you don’t need a copy of your bill, you should be fine. However, if you do need an invoice, be very careful. I booked directly through the Hyatt website and requested my bill to be emailed to me after check-out, as I’ve done at all other Hyatt or Marriott properties. Unfortunately, I never received it. This led to several frustrating phone calls with Hyatt customer service and the hotel front desk, which they don’t even publish their telephone number on Hyatt hotel website. I was told they couldn’t provide my bill because my reservation was made through the agent “Mr. and Mrs. Smith.” The front desk escalated the issue to their manager, but I received the same response the next day. After another call to Hyatt, their customer service manager had to open a ticket and told me I’d need to wait another 5–7 business days for “Mr. and Mrs. Smith”—who supposedly is affiliated with Hyatt—to send my invoice. I’ve never had so much trouble getting a paid hotel bill. If you find this process as inconvenient and annoying as I do, I recommend avoiding any Mr. and Mrs. Smith hotels at all times."