Hotel Not Hotel Rotterdam

"Service upon check-in was excellent. The room was decent and very clean. I loved the personal welcoming note on arrival. It may be noisy at times due to all the wood, but I had a wonderful sleep. Very conveniently located near the station, so good for an early train. Great shower in the room and good coffee."

"I stayed at this vibrant and quirky hotel and really enjoyed the experience. I booked the Secret Bookcase room, which was perfect. It was minimalistic and comfortable, featuring a cosy double bed, a clean shower, a nightstand, a table, and hanging space for my clothes. The room was pleasantly sized for a solo traveler, and I appreciated its high level of cleanliness. The location was : just a short four-minute walk to the main train station and a nearby bus station. The area felt safe, it was fairly quiet which helped me sleep soundly due to the overall peaceful environment. While the breakfast didn’t quite meet my expectations for value at £15, there are many great breakfast options nearby, making it easy to find something you love. The staff were pleasant and helpful, and it was great that everyone spoke English. This hotel is a fantastic option for a short stay, and I loved the unique style and decor. It might not be everyone’s cup of tea, but I found it charming and distinctive. There are a few areas that could benefit from upgrades to keep the property feeling fresh—particularly the front-of-house reception area and the communal spaces, which could use a coat of paint. Also, for guests with mobility needs, please note there is no lift and there are about 20 stairs to reach the second floor. Overall, a wonderful base for exploring the city and a memorable stay that I’d happily repeat."

"My partner and I went here for our anniversary. We booked one night, we wanted a fun hotel, just to sleep and breakfast. We didn’t intend on lounging around the hotel, we wanted to explore the city. Check- in was quick, she brought us to the room and told us that the restaurant was permanently closed. This information was not on the website, they actually recommended the restaurant still. But okay, another restaurant can easily be found in a big city. Some things we knew beforehand: The room wasn’t big, the (two) windows were to the inside hallway, just a bed, desk, shower, toilet and sink. Something we knew, but others might miss: the room is plain, the hallways are artsy. Some things we didn’t know: the shower is within a meter of the side of the bed, the desk is also where your clothes hang (didn’t use this for our one night stay, but good to know for others), there is no nightstand for your phone to charge, the bed was in a nook so I kept kicking the wall in my sleep… and weirdest of all: the curtains let in light. I slept next to the window and the ceiling light in the hallway was bright. Felt like sleeping under a spotlight… The hotel is also desperate for repairs and updates. There is a lot of fun art, yes, but there is also a lot of damage. The paint on the stairs, or lack thereof… It needs a refresher. In the red hallway with the little statues: multiple are missing. In the lobby: on one wall the painters tape is still on the ceiling. These were just a couple of things we noticed outside of the room. Within the room the paint isn’t always applied with care. The white walls have stains. There is no headboard, but above the bed are many handprints… I don’t even wanna know why. The mattres had many questionable stains and the shower wasn’t too clean. The grout cried out for some bleach. The little booklet with information about the hotel is also a little outdated, some of the information is no longer correct. Lastly: breakfast… Where do I start. They advertise it as big (imo) with fresly baked rolls and variety. We were severely dissappointed. If we knew in advance, we would’ve just gone to a cute place in the city to have breakfast. When we arrived, a lot of items were ‘sold out’ and were only replaced when we left. I think a third of items were gone, because employees were busy with their personal phones, rather than the experience of the guests… What was available for breakfast (in general): cornflakes, granola and some toppings, yoghurt (just plain, no plantbased or any other), cheese, ham, jam, nutella, butter, crispy bacon, boiled eggs, scrambled eggs, croissants, pain au chocolat, one other type of baked bread and some fruit. There was a coffee machine, but guests weren’t allowed to use it. My partner wanted cappuccino, but he was told he needed to pay for that… What? We payed €15 pp, and you need to pay for warm milk? Other drinks were available for ‘free’: milk, orange juice (from a carton), water, tea and coffee from a insulated coffee pot. We were dissappointed. After breakfast we checked out with some mixed feelings. We’d love to return if we’d ever return to the city, but only when the hotel is properly taken care of. Because it felt kinda run down this time…"