Eurostars Sitges

"Lovely hotel tucked away from the main centre. Beautiful views and spacious rooms. However, if you book a pool side room, the size is smaller which feels tight for a family of 4. Although reception area AC is good, the rooms took a long time to cool down. This can get quite uncomfortable on hot days and must be addressed by the hotel."

"No longer has the prestige of the Dolce. The service is disappointing. The bar is a mess. Dinner service, catastrophic The site remains magnificent, however."

"Beautiful hotel with genuinely stunning panoramic views from our sea view room. The balcony alone was worth the booking, and the pools were surprisingly quiet even at peak season. Special mention to Oscar, who spotted us struggling with our cases and carried them up to the room, then gave us directions down to the beach. That kind of help makes a difference when you arrive with kids and luggage. The location works well. It's about 15 minutes on foot to the edge of the Sitges promenade, and from there a lovely hour's walk along the beaches. A few sections towards the beach are tricky with a pushchair or wheelchair, though we managed. The return climb is steep, so be prepared for it. Two things kept this from top marks. First, the pull-out sofa bed for my stepson hadn't been made up on arrival, though reception sorted it quickly once mentioned. Second, the dining. We paid for half board and the food was pleasant enough, but the buffet was left uncovered and flies were a regular presence, including one that flew out of my dinner as I sat down. No ill effects, but not what you expect at this level. There was also confusion over drinks. On the first evening we were served wine, beer and juice with dinner, plus a water and a small Fanta from the buffet display, and were charged close to €40. The next night we were told one complimentary drink each was included and that staff were still adjusting to new rules. It was handled graciously, but clearer communication on day one would have avoided the surprise. A genuinely luxurious hotel. Fix the dining and it would be excellent."