H10 Salauris Palace

"Excellent hotel with friendly and helpful stall. The restaurant caters for all guests with a wide variety of options. The rooms spacious and comfortable and spotlessly clean. Plus the customer service manager Esmiralda is always on hand to help with went problems that may arise."

"Before coming to H10 Salauris palace I had read a lot of reviews the main thing that worried me was that the food had gone downhill to previous years and that it was cold - I don’t know what you expect when going to a hotel buffet but you couldn’t fault it for choice etc there was always something you could eat and yes it could be a bit cold by the time you’d been round the whole buffet and then back to your seat but they had microwaves you could heat it up if it really bothered you Another point that was made was that it was a basic 3 star hotel not a 4 again I don’t know what kind of hotels you stay in but the hotel was lovely, clean and modern, yes you don’t get a kettle in your room but that’s really not going to ruin my holiday. The entertainment could be unnecessarily loud at times fair enough use a microphone to get people’s attention on what activity you are providing but we don’t really need a running microphone commentary the whole hour it’s on when your just wanting to relax and not join in that being said there is a lovely rooftop area if you want to escape all the noise which we thought was a great option. The entertainment at night was poor but again didn’t really bother us. The hotel itself is in great location for portaventura and the beach front. Unfortunately 2 days into our holiday my mum had a bad accident the manager of the hotel Esmerelda was a godsend and so lovely to us all and we wouldn’t of had a clue what to do in that situation and nothing was a bother to her, all the other staff were helpful and kind too. So all in all a great hotel apart from the odd wee thing but it didn’t affect our holiday and we were having such a lovely time before my mum had her accident."

"This was our first time in salou. We had been reccomended this hotel and I have to say we really enjoyed our stay. The hotel overall is immaculate. The rooms are very clean and lovely with a good size balcony. The reception area is beautiful and smells amazing. We spent our time on the roof terrace (adults only) this was more relaxing for us, however several days there was no bar service which was a disappointment for many. The food choice was good however some things where repetitive. The one thing that could be improved is the food choice for children this was very poor. Yes there was pizza and burgers some days in other areas of restaurant but it only ever seemed.to be 4 dishes in the kids area. (Sauce, pasta, chips, and either a chicken burger or fish nuggets) . Id also say that this is meant to be a family hotel however in the main pool area children are not allowed inflatables or to play with a ball which i found a bit strange considering waterpolo takes place in the pool which involved a ball. The staff are lovely & the entertainment is excellent. Very close to port aventura around a 10 to 15 min walk. Highly recommend going to the Dubliner outstanding food and amazing staff."