Ancora Salou Apartments

"Ancora Apartments We booked through Jet2 to stay in a Comfort apartment and on check-in were greeted by Naomi who was really helpful and upgraded us to a Premier apartment for no extra. Premier gives you a later check out, access to Siesta camping and resort near to the Apartments, a TV in the bedroom and a coffee maker with a few pods thrown in. Our apartment was on the sixth floor accessible via 2 lifts. There are also Club rooms on the 7th floor, with larger floor space but only accessible from stairs on the 6th floor so bear in mind if you have mobility issues. The door cards give access to the room and also the main building door which is usually locked from 9pm. We paid the standard deposit of €100 and also deposit for the room safe of €25 and paid €21 for use of the safe for the week. We used cash but cards are also taken. Entrance to our room 603 was through a shared door with 602, leading to a vestibule with two large cupboards which could be used to store suitcases. Each room then had its own entrance. The room was clean and fresh – to be expected as the building was established in 2021 - with bed made up and with 2 pillows each. Towels were also provided but not changed for the week as apartments are not serviced. The only requirement for the deposit refund was to clean any crockery and cutlery and to empty the bins. There are public bins just a few metres from the apartments for waste and recycling. The bedroom itself has a comfortable bed (at least for us), with wardrobe hanging space, shelves and security box all covered by a heavy curtain. There were 9 wooden hangers so bring more if you need. There was also a small ironing board and iron provided. The shower room had a large walk-in shower, toilet and hanging rail for towels. This was separated by a neat pocket door where there was a wash basin with large mirror behind and storage underneath where a hair dryer was placed. We had two loo rolls and a third on the holder. If you need any more there are shops and supermarkets nearby. The living space had a comfortable sofa which pulls out into a bed, with linen and blankets stored in the main bedroom, dining table with 4 chairs, large TV and more shelves for storage with two coffee tables underneath. The kitchen area was very well equipped with large kettle, toaster, the coffee maker, combination microwave oven / grill, large fridge and freezer, twin hob, and a great range of pots, pans and cutlery. A small bag was supplied with tea towel, scourer, dish cloth, washing up liquid and a bin bag. There was a good selection of lighting throughout, adequate sockets including one either side of the bed with USBs, great air con for heating and cooling which ran very quietly, and dedicated room WiFi easily set up by scanning a QR code, or by entering the code manually. Our balcony was large complete with two chairs and table, not with the best views but looked down into the pool area. The balcony was usually kept warm from the heat exchanger and a clothes horse was useful for drying out towels. Minor things we would have liked would have been a full length mirror and drawers in the bedroom. The reception area has a couple of vending machines and also a machine to book tickets to local water parks. There is also access to the small pool area with ample sun loungers,"

"Apartment perfect. bed very comfortable and pillows,sheets really nice feel. Everything within easy walking distance. Breakfast lots of choice at La Siesta great place. Plenty pools to enjoy. Paid deposit 100 euro and was returned Wednesday 23rd September, We arrived home on the 22nd. Naomi and Mechelle so nice and helpful no problems at all. We had a corner 1st floor apt and very good sized balcony, perfect for us. Will return next year cannot wait xx Many Thanks to all at Ancora La Siesta loved it. Lorraine & Michael x"

"First thing to point out with this “hotel” is it’s an apartment rental with a reception and pool – NOT your classic hotel. Think of it as an air bnb in a complex. What I mean by this is that there are no sheets or towels automatically provided but you can pay a fee (we paid 27 euro for 2 people) for them to be provided. You will have to make up your own bed, there are pillows with pillow cases already there (albeit 2 on the bed and 1 spare – I requested another so we could each have 2 but it never arrived so I used a sofa cushion underneath) 2 blankets are provided too. All smelt nice and clean – I can only hope the mattress protector already on the bed had been the freshly laundered. Both the sheets and towels were replaced weekly (delivered to your room). You could always hand wash towels if you so wish or even take a couple of sheets/towels with you or beach towels are so cheap they could be purchased at the resort and used and kept for future use. I stumbled across the sheet and towel issue by mistake AFTER booking (the travel agent did not point it out on the website) and at first I thought what have I done – what sort of hotel doesn’t have sheets/towels included! however I emailed the hotel direct to request them in advance – got a very quick pleasant response and they were in my room once I checked in and paid for them plus a small tourist tax fee and a 100 euro deposit (by card). We checked in late so the security guard dealt with us but was still all ok, just had to pop down in the morning to retrieve our passports once the reception staff processed everything on the computer. Reception staff were friendly and helpful. Second to this there is no maid service for the whole length of your stay, personally I like this as I know nobody is coming so can have a lazy morning if I wish and effectively no-one should be going in and out of your apartment. There was a small tube of washing up liquid, cloth and sponge provided. When you run out of toilet roll (2 provided) you have to buy more – there are plenty of Michelangelo Supermarkets nearby – this is just as you would do in a rented apartment. The bedroom didn’t have a TV as advertised (yet given 2 remote controls on check in so some must?) nor did it have a bath which was the fault of the travel agency as it said this was provided with the confort suite but not so - apparently no rooms have a bath. The Shower is nice though and I made do easily. There is a hairdryer provided but no full length mirror. Water was lovely and hot all the time, the air con is effective and quiet and the wifi is excellent with an individual code on a plaque on the wall. The location is superb, short walk to beach (5 - 8 mins) and around 20 mins walk to PortAventura – easily do-able if fit and active. The apartment had a kettle, toaster, hob, fridge freezer, microwave with grille, all cutlery, plates, bowls, mugs (very small!) coffee maker (only of use if you can find the correct capsules in the shops), pots and pans etc. Restaurant on site but didn't use so can't comment (I believe breakfast if you included it is at a sister hotel 150m away). The pool is small and cold (doesn’t get much sun) – our room overlooked it and we could hear the fountain running all the time if the door was open but was not annoying in my opinion. Plenty of sunbeds always available – pool wouldn’t be suitable for families in my opinion, I only used it once just so say I did, it was never busy. We were in room 402 and we have a double entry main door to our apartment, - I don’t think they all had this – it had a cupboard in the vestibule between the two doors where I think you could store suitcases (?) as there isn’t much room for them in the apartment without them being in the way. We found this very secure as needed the key card to get through both. We never really heard anyone going past or lingering outside it was really quiet at night – made for a great nights sleep if the BEDS WERE NOT SO DAMN HARD! Very difficult to get comfy – even contemplated sleeping on the sofa – which was comfy! Nice balcony with clothes airer but sadly only got the sun in the evening for a few hours (pool side). Safe – you have to pay to have it activated but as technically no-one should be coming into the room we just hid any valuables so not an issue. Your room is checked on departure there and then – so allow time if awaiting transport – we got the thumbs up and are just awaiting the 100 euro refund – you must not leave dirty dishes and must take your rubbish to the bin just around the corner (I would suggest taking a couple of bin bags if staying a week or more). I stripped the bed too but not sure if you have to. I also wiped the floor and sink etc. just to ensure I got the full deposit back. You can, again, pay a fee if you want your room cleaned at any time/checkout. The rooms are very clean with fresh and appealing décor – well maintained communal areas, 2 lifts. Our room lost power during one night but once reported in the morning was investigated and repaired in a short timeframe. Would I return? – the only thing for me was the rock hard bed – for a short stay then yes I would without hesitation. I was there for 10 nights which was about my limit as found it was disturbing my sleep – such a shame as everything else meant for a perfect night’s sleep. To sum up: clean, quiet, fantastic location, ideal for a couple/family who don’t necessarily spend time at the pool, want on-site entertainment but do want an undisturbed holiday with the means to make breakfast or even a meal in the comfort of your own very safe secure, quiet room."