4R Regina Gran Hotel

"never again! Every staff member unfriendly and rude. from reception to pool bar, dining room staff terrible attitude no pleasantries from any of the staff if asking reception a question they would talk to each other and still no answer. Beds uncomfortable,no kettle in room,no english speaking TV. Food was not good I had 2 meals out of 7 nights there. Then there was all the kids at football tournament absolute nightmare running riot, playing with the lifts,playing football in hotel public areas,the noise from them was deafening,you could not get into the pool when they were there or access the buffet style dining room but hotel staff didnt care as soon as one team left to play anothe squad then arrived ,throwing footballs in the pool which would land on the sunbed areas you spent time trying to avoid being hit by the them, the adults with them were just as bad, they didn't control the kids at all. We paid good money for this holiday and it was ruined for us. I dont know why this hotel is 4* the pool area ie beds parasols are a mess and dirty . So best avoid. J mclare"

"Worst week of my life 350 kids running riot the whole time banging doors till 1am up again at 6.30am staying for football tournament apparently this happens all the time although not advertised. Had kids climbing over balconies whilst adults and coaches got drunk complained numerous times to be told it fills the hotel so nothing I could do. Dining room like a zoo kids running everywere and picking up all tge foods with hands. NEVER AGAUN PLEASE BEWARE POOL ALSO NOT USEABLE WITH THEM."

"We have stayed at 4R Regina Gran 6 times over the past few years. Our most recent visit was October 2025 Location: We got a private transfer from Reus Airport and only takes approx 15 minutes. Hotel is within walking distance, and pretty much flat, to the following: Supermarket/shops (5-10 minutes) Beach (15 mins) Portaventura/Costa Caribe (20 mins) Cambrills (30-40 minutes) Rooms: Can be doing with a little updating...but they are clean & sufficient. Good showers & hot. Beds comfortable. Room cleaned daily, towels changed daily if you want. Bedding changed weekly, or on request. Maids are lovely & very helpful. We had a suite for 4 of us...has 2 bathrooms. Restaurant/Food: Clean & staff very attentive. Always plenty to eat with good variety. Sometimes food not as warm as I would like (I like food roasting hot)...there is a microwave behind counter for use. You don't need to ask...just use it. And it is clean. Pool: Fantastic size pool. Area around pool cleaned every morning. Plenty of beds no matter what time of day. Pool parasols & stands could really be doing with getting replaced. Some are in a sorry state. We bought our own Parsol for approx €12.00. Pool attendants no bother at all. You are allowed Floaties/pool noodles/balls etc. When pool gets quite busy they asked you not to use very large floaties, which is understandable. Salou is a beautiful resort with lots to do if you want. Mostly on the flat, so.great for anyone with mobility issues. Our favourite things to do are: Portaventura Theme Park Costa Caribe Waterpark Downhill Mountain Biking House of Illusion Catamaran Boat trip Shopping (big shopping mall in Tarragona) & can get bus to Barcelona. My only negative review of 4R Regina Gran hotel is how many kids football clubs stay here. They are, rude, very very noisy and have no consideration for anyone around them....and their accompanying teachers/staff do not care. And now unfortunately, for this reason, we don't see ourselves returning to this hotel, as its getting worse every year."