"Me and my partner stayed at Flora Gardens August 26, we had a Sea View Bungalow. We were super excited about having a relaxing holiday and that’s why we chose the 5 star, adults only, Flora Garden beach club.. everything the hotel advertised sounded perfect for us.
Unfortunately overall we left feeling disappointed and not particularly relaxed whatsoever, we would not go back.
The hotel advertises ‘A Tranquil escape’ with Spa’s, nature gardens, yoga and walks in the zen garden, boho beach bar and even turtles nesting on the beach at night. But in reality, this is was not a 5 star tranquil escape as promised, it was night apon night of loud music unfortunately.
However it’s not all bad, Below are my pluses and minuses;
+ food, lots of options for all diets.. my partner is vegetarian and she was very happy with the options. bottled water always available, an option at any type of day, QR code menu and order useful.
+ relax pool is great if you want quiet time. Main pool is more loud and fun and the waiter on roller skates is a highlight.
+ the cats roaming around are all healthy and friendly, they don’t beg too much but I’m always happy to give a little bit of fish to them. The Cat house is cute and the tiny kittens are a must see
+ well maintained gardens and land, you can tell they take great pride about the garden areas, the trees and plants are beautiful
+ the Spa was great, I had a full Turkish treatment which was very relaxing and enjoyed the experience. The staff were super friendly and helpful.
+ The waiting/kitchen/bar staff as a whole were extremely friendly and are a credit to the hotel. The heat was extreme but they worked with a smile and were always happy to help. The Main restaurant staff were so friendly and by the end of the week knew where we liked to sit and what we drank!
- WiFi is incredibly unreliable and unpredictable. I went days without WiFi signal in the room, some days it worked others it didn’t.. but as you walk around the resort the WiFi kicks in and out. Very frustrating when trying to order food and drink on the QR system.
- Tv in the room didn’t work for a few days but was ultimately resolved.
- Not enough sun loungers at the main pool, unfortunately many sunbed hoggers with no one on them but a towel.
- The evening entertainment is very confusing and disappointing. It’s a total mystery what is planned for entertainment but we came to realise it was basically the saxophone lady in Piano small cramped piano room or bass head splitting Euro rave every night. We attempted a few times to go to the boho and blue bar but there are reserved tables (don’t know how people reserved) and people turning up super early to sit and wait as there aren’t enough seats.. Not what I would expect from a 5 star hotel!
- Smokers everywhere! Probably different cultures of different countries. However, Regardless of that, People Smoking and vaping on non smoking tables on balcony in evening and even inside the hotel like in the Piano bar room! Drinking, vaping and Smoking while in the main pool.. particularly groups of younger people congregate in the seated pool which is absolutely disgusting to observe.
- Some men wearing open toe footwear in the restaurant for dinner when we were specifically told about that rule on arrival. Absolutely no member of staff is enforcing their own rules at this hotel, it’s a free for all for some ‘individuals’ it seems
- Loud bass dance music most evenings in the beach bar, extremely difficult to sleep while it’s happening. I called reception a few times as honestly it was ear splitting loud and we had early morning starts etc, but they just said a whole lot of nothing. The hotel is very proud to advertise the beach turtle nesting that happens and have a policy about not being allowed on the beach after 8pm because of the nesting turtles.. but this music is literally on the beach, it makes no sense to me at all, surely it’s going to cause a lot of stress to them? It’s just very odd how they advertise serenity and peace, but then prioritise having loud late night raves every night and tolerate yobbish behaviour from certain guests. Such a shame, the hotel has such potential!"
