Bavaria

"We booked this hotel for five nights, but left next morning. There is no air conditioner in the room, there is no toilet in a room, and you have a shower, but no lights . There is only one toilet on the floor for 10 rooms ."

"This hotel is so nice. Rooms are so charming with Italian style decor. I would definitely stay again. So cental and within 3 mins walk from Duomo. The streets are narrow so sound is amplified and the windows are single glaze so without doubt bring earplugs, we bought some and we slept much better. Also there's 70 steps upto the level of the rooms, there's no lift."

"THE GOOD For the centre of Florence, prices are reasonable. Brilliant location right in the old centre of Florence. Tastefully decorated room and good temperature control. Comfortable bed with choice of pillows. Room cleaning was as required and very good. There is a dining room with a communal fridge, and corridor seating areas. The coffee machine is available up to 11 am and there is a kettle, tea and coffee in the room. THE BAD The instructions for accessing the hotel are really confusing, the street door is almost never open and you have to either wait for someone coming out to open it or phone the hotel to get it opened, the last thing you need after a long journey. After this door are 4 flights of 66 steep stairs, if you have large, heavy luggage you will struggle. There are no ensuite bathrooms but the 2 bathrooms located near the rooms are adequate and we never had a problem accessing one. Could do with a warning about the dangerously hot water! THE UGLY Whilst there is very little street noise, the internal walls have the acoustics of a sheet of uncooked lasagne. You can hear conversations and noises through the walls and on one day we were awakened by the alarm clock in the next room. The wooden ceiling also transmits footsteps, chair scraping and other noises from rooms above. There are often nightly pecking and scratching sounds probably from pigeons. Sometimes the dining area and communal areas reek of tobacco smoke, probably coming from the office area behind reception. The FIRE advice includes not using the lift [there isn't one] and pressing the nearest fire alarm [ None visible ], we could also only see 1 fire extinguisher in the whole hotel and there is no sprinkler system fitted. I could only see 1 smoke detector in the whole hotel."