AC Hotel Firenze

"We stayed here in late July with Marriott points. This is a good value for about 50k points a night, which is what Marriott bonus rooms for Bonvoy credit card offers. This is about 25 minute walk to downtown Florence. Which maybe a deal breaker if you’re looking to be in center of town but by staying here you can save a lot of money or points. The river walk to downtown Florence is also very nice. The room was updated and clean. We had a king size bed and they let our 8 year old daughter stay in the room with us which we coordinated ahead of time. The room is not big but is efficiently decorated which maximizes the space. The lobby was renovated and the breakfast was good. They also had complimentary water bottles in the room which is hard to find in Europe. The tram stop is 5 mins walk, the main train station is also about 10 min walk which makes it convenient to take trains across Italy. They respond to emails quickly and staff is helpful."

"We stayed for 5 nights in May 2026. A lot of positives, but a few oddities and negatives that made this hotel not worth the price for us. The location is not great- residential with few restaurants and shops nearby. We finally found a CarreFour Express which helped. It was quite removed from Florence, and not the best area to walk at night. The room was good- nice view, windows that opened (but no screens… so mosquitos!). Housekeeping was fabulous. Had some issues with the coffee maker. One note- the door to the bathroom is glass with no seal. So, if you need privacy from your roommate, this is not for you! Rooftop deck was nice- not staffed so a common access space, but lovely for a quiet snack or dinner from the local grocery. Breakfast was fine. Oddly not included- even for Titanium- but a daily F&B credit helped with the cost. Odd that a hotel in Italy gave the credit in USD, but I guess that’s what they do. Some additional refrigeration and chaffing dishes to keep things hot and cold would be nice, but the selection and quality was great. The staff is outstanding. The bartenders, servers, front desk were all fun, friendly and efficient. They made this stay much better than it would have been. For the cost, I wouldn’t recommend this property, but maybe on points or on a Greta deal I would stay again."

"We stayed here 2 nights while exploring Florence on vacation. We had 2 rooms that were adjoining with one door. The one thing that stood out the most was how clean the entire hotel was - lobby, rooms, breakfast area, and restaurant. The parking garage under the hotel was a bonus for our rental car. Great place to recharge and relax."