Akti Beach Club

"I’d like to leave a fair review of my experience at this hotel. I have stayed at many 5 star hotels all over the world and this does not even come close I’m afraid. We had a room with 2 bedrooms and I must say it was clean and comfortable on the plus side. It appeared to have been renovated but very cheaply - think the carpenter must have had issues as when you opened one drawer the drawer adjacent to it opened at the same time as it wasn’t fitted properly. The furniture was cheap and therefore I suppose you cannot expect any durability from it. The bathroom however, was in dire need of an update - to the point where we thought we would step through the bottom of the bath each time we got in the shower!). On the plus side - the mini bar was restocked everyday and the aircon worked in both rooms. We had a shared pool outside our room but it was very small and in my view a waste of time (we didn’t use it for this reason). We used the adult only pool as this was relatively quiet if you could ignore the extreme noise coming over from the “animation” pool (Butlins in Greece). On our first day there we arrived too late for lunch and found the snack bar at the animation pool. The food that was there had been kept on heat must be for a very long time as you could have knocked someone out with how hard the bun was on the hamburger (not the best introduction to the hotel). The grounds were pleasant and kept clean (we didn’t experience any cleanliness issues during our stay). The food, however was a major disappointment- to be fair there was always a good selection of salad and fruit, but the fresh cooking stations were a joke. There could be a queue of 6 or 7 people waiting for say freshly cooked chicken and the gentleman on the pass was putting on 3 or 4 pieces at a time. This occurred on a regular basis so I thought perhaps it was deliberate so people would give up queuing and go and eat something else instead (saving the hotel on supplies). Likewise on the “oriental” food station which comprised of spring rolls, fried rice, noodles and one meat option - it was very rare all items would be available at the same time to choose from and there was always a queue. There were also issues some evenings with tables to eat at (one lady and her son sat on the wall of the restaurant to eat!). We decided to take the free bus into Kardamena to eat out on the evening a few times to get a decent meal but this experience was like a bun fight to get on the bus - no queuing system and people barging forward to get a seat. We ended up paying for a taxi to avoid the hassle. The hotel has a beautiful reception, you can help yourself to tea/coffee and a biscuit and there’s some comfortable seating there, however we couldn’t understand why this area wasn’t utilised with a bar. Instead you were expected to go next to the pool where they don’t open up the bar area where there are comfortable seats on the inside - instead they open a shutter window and you are expected to queue there to go and sit on the plastic chairs that are huddled together (as there was little space there, non-smokers were sat in clouds of smoke from those smoking nearby). It reminded me of a tuck shop from school. No ambience, no atmosphere and cold drinks served in warm glasses (I suppose they were short on glassware and had to rewash regularly). The waiter and waitress in the buffet restaurant were always pleasant and helpful but we did encounter quite a few staff that appeared completely miserable (perhaps working in hospitality isn’t for them). I appreciate they work long days and perhaps towards the end of the summer they were tiring but still a smile goes a long way. Fortunately, this wasn’t our only holiday but if it had been it would have been heartbreaking. We did try the a l carte restaurant there but you are served in a rushed state and not always told what you have been given to eat - this really isn’t right. I think there are so many things that the hotel could do to make it a pleasurable place to stay but it’s a long way off that at the moment."

"We have just returned from a weeks holiday at this hotel as a family of 5 adults, 1 child and a baby. Checking in was quick and staff helpful. we got told there was a €100 per room tourist tax to pay, we expected to pay a tourist tax but have never paid such a high price so this was not a great start to the holiday. Staff porter then helped us to the rooms which a nice element. Rooms - average, bed a decent size but only two plugs either side of bed. bathroom - poor, couldn’t open bathroom door fully as it hit off the toilet seat, so if you are of a larger size or two people trying to get ready in the bathroom you have no chance. Shower head sprayed all over the bathroom and was attached with cable ties. Nothing extra provided in the bathroom apart from two budget style soap and shower gel attached to the wall. Hotel grounds- beautiful and well kept, always saw gardeners working on them during the day. Hotel offers a free shuttle bus into kardamena which runs throughout the day and takes 10 minutes, this was great. Pools- lots of pools including a kids pool With slides however absolutely freezing, my 10 month old was dithering! and sun loungers in the main pool were old and uncomfortable. Now onto the worse part - ‘food’ if that’s what you can call it. Same food every breakfast lunch and dinner, the Asian and Italian stations they promote on their website was exactly the same every night. Kids station was also the exact same food every night. Also a lot of the same pasta dishes and meat. Some times food food was inedible, which for a supposedly 5* it unacceptable. The food was lukewarm every single time, and myself my baby my partner and mother in law all came down with food poisoning during our stay which could have only came from the food as we were all inclusive. Looking at other review we weren’t not the only ones!! Also no allergen labels on any of the food, I have a nut allergy so continually had to ask what was in food/desserts which was very annoying. Cleaners and reception staff were friendly but all other staff miserable and quite often rude! Felt like because it was the end of season they had given up. We raised our concerns at the time of staying with the jet2, who dismissed all concerns, was extremely rude and condescending and quite frankly could not give a toss. I have stayed at many all inclusive 4/5* hotels around Europe and this was by bar the worst. If you want to avoid food poisoning, freezing cold pools and stay at hotel that doesn’t lie about its rating, choose somewhere else!"

"My family and I stayed at the very end of the 2025 season and had a really great break. The food was lovely (the vegetarian in our party never felt left out!), especially the salads and puddings! The drinks were also of a great standard. It was noticeable how hard the staff worked. Yes, some of the kitchen staff were a little grumpy - probably worn out at the end of the season!? - but the waiting staff were exceptional, clearing tables fast with smiles. The receptionists and room cleaners were also really good. One of our party was poorly during the stay and they were kind and responsive. The bus to Kardamaina (nice place with fab shops) was very handy; we used it a few times. One of us also had a brilliant massage in the spa at Akti Palace next door. The food in the bookable seafood restaurant was good, if a bit rushed, and the restaurant lacked atmosphere when we went. We didn’t hire a car but there were plenty on offer and the pool near the restaurant was much quieter and more relaxing than the “fun” pool! Thank you."