Europaischer Hof Hamburg

"The hotel cancelled the reservation a month before my stay, and due to a booking miscommunication with Agoda I was charged the full amount of 400€ anyway. I reached out to the hotel about this but they did not respond. I would have liked a better communication to help solve my case."

"Fantastic Hotel We stay here very regularly and from check in to check out the Europäischer Hof experience is No;1 All the staff are exceptional in their work ethic and extremely knowledgeable. From the moment you arrive you are welcomed with a friendly smile. Rooms are of a very high standard and have all the amenities that you need. The breakfast buffet is excellent and the choices are fantastic and everything is freshly cooked and very substantial. I’d say the best breakfast in Hamburg. The piano bar has a fantastic range of beers, wine, cocktails etc in very good surroundings with very good and experienced staff. The new Wellness Spa has been newly renovated and top class. I’ve just heard the Europäischer Hof will close from November 4th for renovations. I really hope that they not take too long as this is our No 1 hotel in Hamburg."

"The hotel itself is old school with lots of winding hallways, a piano bar, and a nice dining room. A nice breakfast buffet was included in our room price. Be warned, there is no a/c in any of the rooms, but for Hamburg that isn’t an issue unless you hit an hot spell during the summer months. The star of the show is the spa! Five stories of fun including a swimming pool, hot tub, Finnish, Bio and Infrared sauna, steam room, fireplace, AND a water slide! I truly didn’t want to leave. The staff was wonderful, especially the blonde gentleman in the spa who taught me how to pour a beer the German way and looked out for me while in was in the sauna late in the evening. You could tell he truly loved his work. There are renovations going on, but we didn’t hear anything. And the location was perfect - literally right across the street from the train station. We would be glad to stay again, but this time make more time for the spa!"