Best Western Plus Hotel St. Raphael

"Ideally situated,10 minutes walk to main,Sbahn,central rail staion,5 minutes to bus station,Hamburg,s transport is cheap to use,no parking problems,and it runs mostly all night. The interior of the hotel is faultless,,staff 10/10,room service,great,clean,good tv,but limited English, We used this as a walking base for the city,then further afield,Excellent The breakfast was NOT included in our deluxe room,which was huge,with all modern ameneties. We felt the breakfast was grossly OVERPRICED,at 24 Euros each,so ate out locally,however,our last day was travelling and we pre booked it,Yes ,we had a splended choice,cold or cooked full,nothing missing here,except Black pudding.And as much as you wanted,so glad we tried it. Staff go one step further to help,as we can not speak German,patient,kind and understanding. It should be noted,the area out side ,locally is not the best to walk alone,unsavory caracters,following,people sleeping on all pavements,Gangs congregateing in,bushes along walk ways,there are lots other places in better areas,BUT far more expensive to stay,your choice,great hotel,great staff, keep in company ,day and night,we stayed in after 8.00pm."

"Fantastic experience. We was upgraded to a superior room by one of your fabulous Receptionists, Tamara Werbelow. Tamara couldn't do enough for us and was very pleasant and made the stay so much more enjoyable. A total credit to your company. The room was wonderful. Brill air con, very modern room with coffee maker and pilot in bathroom digital radio. Lovely bar too and option to buy alchohol and soft drinks for room. 10 mins walk from Hamburg hbf. Absolutely cracking stay!!"

"About a 10-minute walk from Hamburg HBF. It can be a bit of a scrum getting out of the station, wow, busy. Yes, some street people along the way to the hotel but no problems. Check in was friendly and fast. We had a double bed junior suite room, 1 bedroom with door, separate living area with couch, work desk, coffee maker/tea, fridge, safe, sitting chairs and more. All good. Nice updated bathroom. King bed, decent blackout curtains, all good. Huge breakfast buffet, 22 Euros pp extra but worth it, after first day, ordered again. Very convenient services, bar in hotel, also beer in cooler and other stuff you can purchase and enjoy in your room and reasonable prices. Also, good location for self walking tour. Had a great stay would stay again if in Hamburg."