Martinhal Lisbon Chiado

"I cannot share enough good things about my experience with Martinhal. I do not think I will ever be able to stay at another hotel after this. They've turned travel into a true vacation for families by sorting through all of the additional logistics that come with traveling with kids (sleeping accommodations, childcare, all of the extra baby gadgets, etc.). The property itself is catered to families- they truly have thought of everything and the staff is always warm, kind, and went above and beyond for us. I also want to give a special shout-out to the kids club staff, who are truly in a league of their own- they are angels and so terrific with children. My child (who is typically shy around strangers) immediately bonded with them, and was begging to go back each day (and is even asking about them now after we have left). My 3-year-old and I stayed here for 5 days longer than expected due to airline cancellations and overbookings- what should have been an incredibly stressful situation turned into one of the best "vacations" and it is all because of how incredible the staff is at Martinhal."

"Great hotel and so family friendly! The kids club is awesome. I love that it feels quiet and safe. we stayed here 3 nights and had an enjoyable time the location is perfect. we walked to time out market every night. It was easy to walk by to the near sights and areas as well I highly recommend this hotel to anyone and especially with families that have young children. It made us feel like we were truly on a vacation! Thanks so much to the staff!"

"We stayed here in June and were genuinely pleasantly surprised by how thoughtful and family-friendly everything was. Our room had a separate kitchen with a door—such a luxury when traveling with a little one! The fridge was already stocked with milk and fresh fruit, and there was even a washing machine, which came in super handy. What really stood out was how welcoming they were to our toddler. He was given a sweet little welcome bag filled with toys upon arrival, and the room was equipped with a toddler-sized towel and flip-flops—such thoughtful touches! Our absolute favorite keepsake was the bright yellow Martinel hat they gave him; he wore it the entire trip around Portugal and got compliments everywhere we went. Every interaction with the hotel staff was lovely—from the friendly and attentive breakfast team (the breakfast was delicious!) to the amazing kids club. We also used the babysitting service a couple of times and had Rafael, who was fantastic. She was kind, trustworthy, and great with our son—we highly recommend her if you’re in need of a sitter during your stay. All in all, this hotel went above and beyond to make our stay special and stress-free. Highly recommended for families traveling with young kids!"