B-aparthotel Kennedy

"Terrible place, don't go! No atmosphere, not clean, very rude staff and zero sevice. You can get much better value for your money in The Hague. Also the location is crowdy in a residential area. Photographs do not match the real situation at all..."

"The first impression is a key, our first impression was horrible. We entered our sub -ground floor (no information in the booking and the price for this apartment was not reduced) to a view of dirty windows and a car park (the cars were higher than our windows), the floor had been wiped but was so wet we needed 2 towels to dry it. The bathroom cabinet had water damage. The pillow - it was so dirty and stank, I had to cover it with bath towels and spray copious amounts of perfume. Parking was on the street and it was ok. The reception is only open in the mornings and the receptionist did not even bother to say hello on both mornings when I was sitting in the common room."

"Room itself was fine, good location. Didn't like the bed. Kitchen was unusable first day due to lack of usable pans and knifes, those present were small, scratched and rusty. Took them way too long to send up replacements, brought by rude annoyed staff. They changed outside access key without informing existing guests. At checkout staff did not care about my bad experiences. Clear that this hotel does not value the comfort of their guests, they just want to make as much money possible with as little effort."