Hotel Il Faro Sorrento

"It’s a clean and decent hotel. The staff was decent but not overly friendly. When we checked in, the room was very hot and the AC wasn’t working. They couldn’t care less. We slept that first night with the patio door open to cool the room. The maintenance man came the next day and cleaned the unit and it started working. The breakfast was very limited in choices but edible. The location is terrific, and even better once we located an elevator which could take us to the top of the cliff and into town. Yes, there is one, and it saves many hundreds of steps uphill! The rooftop pool, bar and amenities were very nice and enjoyable. The attached restaurant was always busy although we found other seaside establishments and ate at those. The elevator is a little worse than typical as it would constantly need us to push the button as it would cancel the request upon moving to a different floor. All in all, the price was decent, the service lousy, the room was comfortable and the location was good (once the elevator to town was located."

"This hotel is great value given the quality of the hotel. It is located by the port so you do need to climb the stairs to get into the town etc. but it is an easy route, and taxis to get to the station were reasonably priced when we travelled with our suitcases. The room was a little on the small side but the bathroom was a good size, the staff were very friendly and the pool/bar area was a great feature too. If you're looking for functionality rather than luxury, this is a great option."

"I stayed here with my family in 2 separate rooms. My children slept in a triple. The room itself was spacious however the cleanliness was seriously lacking. Upon arrival my children smelled urine in the bathroom and discovered old urine under the bidet. I had to ask two times for it to be cleaned before they finally did something. In addition to that, the shower and sink did not properly drain so water overflow from the shower happened after three showers. My husband and I stayed in a double that was tiny and I also found previous tenant’s hairs left in the bathroom. Reception was also not very friendly or helpful. Overall, gross experience and do not recommend!"